Hybrid Workplace Coordinator - People & Facilities

LGPS Central; England; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Generous pension

30 days holiday

Volunteer days

Company day

Learning & development

Wellbeing support

Private medical insurance

Hybrid working

Cycle to work

Job summary

LGPS Central is hiring a Workplace Co-ordinator to support office operations, inductions, visitor arrangements and health and safety administration. You will work with the People Team and Business Manager to ensure a welcoming, well-organised office for colleagues, visitors and contractors.

The role focuses on administrative duties, facilities management and service delivery, helping maintain accurate records and smooth day-to-day operations in a hybrid working environment.

Qualifications

• Experience providing administration, customer service or practical support in workplace, hospitality, facilities or People environments.
• Friendly, professional and service-focused approach supporting colleagues, visitors and contractors.
• Good organisational skills; ability to plan routine activities and maintain records.
• Clear written and verbal communication skills.
• Attention to detail and commitment to completing tasks on time.
• Confident with Microsoft 365 apps (Outlook, Word, Excel, Teams, SharePoint) or able to learn quickly.
• Ability to follow procedures and escalate issues promptly.
• Ability to work both collaboratively and independently.
• Understanding of confidentiality and data protection.

Responsibilities

• Act as first point of contact for routine workplace queries and assist with escalations.
• Provide day-to-day admin support for office operations, shared spaces and resources.
• Ensure offices and spaces remain presentable and stocked; escalate issues.
• Welcome visitors/contractors; support access and hospitality.
• Assist with inductions, office tours and welcome materials.
• Support onboarding/offboarding and other People administration tasks.
• Maintain workplace information, trackers and records; keep them accurate.
• Handle workplace emails and enquiries; respond or escalate as needed.
• Monitor supplies (stationery, kitchen) and arrange replenishment or repairs.
• Raise facilities requests, track progress and update the team.
• Coordinate deliveries, contractor visits and routine service calls; keep records.
• Liaise with building management and service providers on day-to-day matters.
• Maintain health and safety administration and records; assist with drills.
• Support colleague engagement, wellbeing activities and workplace events.
• Gather feedback to improve colleague and visitor experience.
• Produce routine workplace updates from trackers.

Skills

Administration experience

Customer service

Organisational skills

Clear communication

Attention to detail

Microsoft 365

Follow procedures

Collaborative working

Confidentiality

Proactive

Wellbeing

Education

General education

Admin/Facilities qualification

Tools

Microsoft 365

Outlook

Word

Excel

Teams

SharePoint

Job description

LGPS Central is hiring a Workplace Co-ordinator to support office operations, inductions, visitor arrangements and health and safety administration. You will work with the People Team and Business Manager to ensure a welcoming, well-organised office for colleagues, visitors and contractors.

The role focuses on administrative duties, facilities management and service delivery, helping maintain accurate records and smooth day-to-day operations in a hybrid working environment.