Workplace Co-ordinator

LGPS Central; Wolverhampton; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Enhanced Pension Scheme

Company Day

Wellbeing policies

Parental leave enhancement

EAP 24/7 Health & Wellbeing Support

Vitality Private Medical Insurance

Hybrid Working

Service Awards

Cycle to Work Scheme

Company Electric Vehicle Scheme

Job summary

LGPS Central is seeking a proactive Workplace Co-ordinator to manage daily office operations, welcome visitors, and support the People team with inductions, health and safety administration, and facilities tasks. You will maintain records, coordinate supplier interactions and help ensure a safe, welcoming environment for colleagues and contractors.

In this hybrid role, you will partner with the Business Manager to oversee workplace strategy, budgets and service providers, while delivering

Qualifications

• Experience providing admin, customer service or workplace support.
• Friendly, professional service-focused approach when assisting colleagues, visitors and contractors.
• Good organisational skills to manage routine activities and priorities.
• Clear written and verbal communication skills.
• Attention to detail and timely task completion.
• Ability to follow procedures and escalate appropriately.
• Ability to work collaboratively and independently.
• Understanding of confidentiality and data protection.

Responsibilities

• Act as first point of contact for routine workplace queries.
• Provide day-to-day admin support for office operations and resources.
• Ensure shared spaces and facilities are presentable and functional.
• Welcome visitors and assist with access and hospitality.
• Support workplace inductions and office tours.
• Assist with onboarding/offboarding and People admin activities.
• Maintain workplace information, trackers and records.
• Manage inquiry mailboxes and escalate issues as needed.
• Oversee stock of supplies and arrange replenishment or repairs.
• Raise and track facilities or maintenance requests.

Skills

Microsoft 365

Organisational skills

Communication

Attention to detail

Confidentiality

Education

General education

Tools

Microsoft 365 apps

Job description

Join LGPS Central at a pivotal moment—where investment meets long term impact.

The Workplace Co-ordinator acts as the primary day-to-day administrative contact for workplace operations and colleague experience activities, helping to ensure the office is welcoming, safe, well organised and operating effectively for colleagues, visitors and contractors.

Working within the People Team and closely with the Business Manager, the role supports workplace services, colleague inductions, visitor arrangements, health and safety administration, facilities requests and general People administration. Ownership of workplace strategy, policy, budgets, supplier contracts and key decisions remains with the People Team and Business Manager.

What you'll be doing:

• Act as an approachable first point of contact for routine workplace queries, resolving straightforward matters and escalating where appropriate.
• Provide day-to-day administrative support for the effective running of the office, shared spaces, meeting rooms and workplace resources.
• Ensure kitchens, meeting rooms, collaboration spaces and other shared workplace areas remain presentable, stocked, operational and ready for use, escalating issues where required.
• Welcome visitors and contractors, support access arrangements, notify hosts and assist with meeting hospitality.
• Support workplace inductions and office tours, prepare welcome materials and help colleagues understand office facilities and ways of working.
• Provide practical support for new starter, leaver and other People administration activities, following agreed processes.
• Maintain workplace information, guides, signage, trackers and records, ensuring information remains accurate and current.
• Monitor and administer workplace-related shared mailboxes and colleague enquiries, coordinating timely responses and escalating matters where required.
• Monitor workplace essentials including stationery, kitchen supplies, coffee machines, dishwashers and other office resources, arranging replenishment, repairs or support through agreed processes.
• Raise routine facilities and maintenance requests, track progress and provide updates to the People Team and Business Manager.
• Arrange routine supplier visits, maintenance appointments, contractor access and workplace service call-outs, maintaining appropriate records and tracking actions to completion.
• Coordinate deliveries, collections, contractor visits, cleaning, catering, maintenance activities and other routine workplace services in line with agreed procedures.
• Act as the day-to-day liaison with building management and workplace service providers, escalating significant issues, service concerns or operational risks to the People Team and Business Manager.
• Maintain health and safety administration, including notices, training records, first aider and fire warden information, inspection actions and incident records.
• Support workplace inspections, emergency drills, awareness activities and the completion of agreed follow-up actions.
• Support colleague engagement, wellbeing activities, workplace events and communications
• Gather feedback and identify practical opportunities to improve the colleague and visitor experience.
• Produce routine workplace updates and management information from agreed trackers.
• Work within agreed procedures, recognise the limits of the role and escalat compliance, safety, supplier or service concerns promptly.
• Undertake other reasonable administrative duties consistent with the level and purpose of the role.

About us

LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK.

LGPS Central’s Partner Funds are:

• Suffolk County Council

The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class.

LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i10, Railway Drive in September 2026, close to local transport links.

Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds

Requirements:

• Experience of providing administration, customer service or practical support in a workplace, hospitality, facilities, People or similar environment.
• A friendly, professional and service-focused approach when supporting colleagues, visitors and contractors.
• Good organisational skills, with the ability to plan routine activities, maintain records and manage competing priorities.
• Clear written and verbal communication skills.
• Good attention to detail and a commitment to completing tasks accurately and on time.
• Confidence using Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint, or the ability to learn them quickly.
• Ability to follow procedures, use sound judgement and escalat issues appropriately.
• Ability to work collaboratively while also completing routine tasks independently.
• An understanding of confidentiality, data protection and professional boundaries.
• A proactive, reliable and adaptable approach, with a willingness to learn and develop.
• Commitment to inclusion, colleague wellbeing and a safe working environment.

Qualifications:

• A good standard of general education or equivalent practical experience.
• Relevant administration, customer service, workplace, facilities or People qualification is desirable but not essential.

What do we offer?

We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:

• An enhanced and generous Pension Scheme
• An extra paid Company Day in addition to paid holidays
• Welfare and Family friendly policies
• Enhanced pay for new parents
• Access to our Employee Assistance Programme 247 Health & Wellbeing Support
• Vitality Private Medical Insurance
• Hybrid Working
• Company Service Awards
• Cycle to Work Scheme
• Company Electric Vehicle Scheme

What do we offer?

We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:

• Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023
• Winner of Diversity and Inclusion Award LAPF In Investments Award 2023