Workplace Co-ordinator

LGPS Central; Rough Hills; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Enhanced Pension

Company Day

Wellbeing support

Private medical insurance

Hybrid working

Cycle to work

EV scheme

Job summary

LGPS Central is seeking a Workplace Co-ordinator to be the day-to-day administrator for office operations and colleague experience. You will support inductions, visitor arrangements, health and safety admin, and facilities requests to keep the office welcoming and well organised.

Working with the People Team and Business Manager, you will help maintain records, manage supplier contacts, and coordinate deliveries and meetings in a hybrid working environment.

Qualifications

• Experience providing administration, customer service or practical support in workplace or facilities.
• Friendly, professional and service-focused approach when supporting colleagues, visitors and contractors.
• Good organisational skills with ability to plan routine activities and manage priorities.
• Clear written and verbal communication skills.
• Attention to detail and ability to complete tasks accurately and on time.
• Confident using Microsoft 365 apps or able to learn quickly.

Responsibilities

• Act as first point of contact for routine workplace queries and escalate as needed.
• Provide day-to-day administrative support for office operations and meeting rooms.
• Ensure shared spaces remain presentable and stocked; arrange replenishment as required.
• Welcome visitors/contractors and assist with access and hospitality.
• Support workplace inductions, office tours and onboarding materials.
• Maintain workplace information, trackers and records; ensure accuracy.
• Raise facilities requests and coordinate contractor visits and service calls.
• Coordinate deliveries, catering and other routine workplace services.
• Liaise with building management and service providers; escalate significant issues.
• Support health and safety administration and incident records.
• Contribute to colleague engagement, wellbeing activities and events.

Skills

Service-focused

Organisational skills

Communication skills

Attention to detail

MS 365 proficiency

Education

General education standard

Administration qualification desirable

Tools

Outlook

Word

Excel

Teams

SharePoint

Job description

Join LGPS Central at a pivotal moment—where investment meets long term impact.

The Workplace Co-ordinator acts as the primary day-to-day administrative contact for workplace operations and colleague experience activities, helping to ensure the office is welcoming, safe, well organised and operating effectively for colleagues, visitors and contractors.

Working within the People Team and closely with the Business Manager, the role supports workplace services, colleague inductions, visitor arrangements, health and safety administration, facilities requests and general People administration. Ownership of workplace strategy, policy, budgets, supplier contracts and key decisions remains with the People Team and Business Manager.

What you'll be doing:

• Act as an approachable first point of contact for routine workplace queries, resolving straightforward matters and escalating where appropriate.
• Provide day-to-day administrative support for the effective running of the office, shared spaces, meeting rooms and workplace resources.
• Ensure kitchens, meeting rooms, collaboration spaces and other shared workplace areas remain presentable, stocked, operational and ready for use, escalating issues where required.
• Welcome visitors and contractors, support access arrangements, notify hosts and assist with meeting hospitality.
• Support workplace inductions and office tours, prepare welcome materials and help colleagues understand office facilities and ways of working.
• Provide practical support for new starter, leaver and other People administration activities, following agreed processes.
• Maintain workplace information, guides, signage, trackers and records, ensuring information remains accurate and current.
• Monitor and administer workplace-related shared mailboxes and colleague enquiries, coordinating timely responses and escalating matters where required.
• Monitor workplace essentials including stationery, kitchen supplies, coffee machines, dishwashers and other office resources, arranging replenishment, repairs or support through agreed processes.
• Raise routine facilities and maintenance requests, track progress and provide updates to the People Team and Business Manager.
• Arrange routine supplier visits, maintenance appointments, contractor access and workplace service call-outs, maintaining appropriate records and tracking actions to completion.
• Coordinate deliveries, collections, contractor visits, cleaning, catering, maintenance activities and other routine workplace services in line with agreed procedures.
• Act as the day-to-day liaison with building management and workplace service providers, escalating significant issues, service concerns or operational risks to the People Team and Business Manager.
• Maintain health and safety administration, including notices, training records, first aider and fire warden information, inspection actions and incident records.
• Support workplace inspections, emergency drills, awareness activities and the completion of agreed follow-up actions.
• Support colleague engagement, wellbeing activities, workplace events and communications
• Gather feedback and identify practical opportunities to improve the colleague and visitor experience.
• Produce routine workplace updates and management information from agreed trackers.
• Work within agreed procedures, recognise the limits of the role and escalate compliance, safety, supplier or service concerns promptly.
• Undertake other reasonable administrative duties consistent with the level and purpose of the role.

About us

LGPS Central (LGPSC) Ltd is the FCA regulated asset manager for fourteen local authority pension funds across the Midlands. LGPSC is jointly owned on an equal shares basis by those Partner Fund, and it is responsible for managing £100bn+ of their assets. It is one of six Local Government Pension Scheme (LGPS) asset pools in the UK.

LGPS Central’s Partner Funds are:

• Suffolk County Council

The Company is committed to responsible investment and has made responsible investment a core part of the investment process in every asset class.

LGPS Central offers a friendly and diverse, hybrid working environment with a range of employee benefits. The Company moved to new premises at i10, Railway Drive in September 2026, close to local transport links.

Our objective is to be a leading investment management company working with and for our Partner Funds. With a focus on value for money and performance we want to aspire to be one of the best because this is how we will deliver the superior investment returns and low costs for our Partner Funds

Requirements:

• Experience of providing administration, customer service or practical support in a workplace, hospitality, facilities, People or similar environment.
• A friendly, professional and service-focused approach when supporting colleagues, visitors and contractors.
• Good organisational skills, with the ability to plan routine activities, maintain records and manage competing priorities.
• Clear written and verbal communication skills.
• Good attention to detail and a commitment to completing tasks accurately and on time.
• Confidence using Microsoft 365 applications, including Outlook, Word, Excel, Teams and SharePoint, or the ability to learn them quickly.
• Ability to follow procedures, use sound judgement and escalate issues appropriately.
• Ability to work collaboratively while also completing routine tasks independently.
• An understanding of confidentiality, data protection and professional boundaries.
• A proactive, reliable and adaptable approach, with a willingness to learn and develop.
• Commitment to inclusion, colleague wellbeing and a safe working environment.

Qualifications:

• A good standard of general education or equivalent practical experience.
• Relevant administration, customer service, workplace, facilities or People qualification is desirable but not essential.

What do we offer?

We are proud to provide our people with a premium and exclusive benefits package and we are continually improving the rewards we offer. Here are a few of the valuable rewards that you will enjoy:

• An enhanced and generous Pension Scheme
• An extra paid Company Day in addition to paid holidays
• Welfare and Family friendly policies
• Enhanced pay for new parents
• Access to our Employee Assistance Programme 247 Health & Wellbeing Support
• Vitality Private Medical Insurance
• Hybrid Working
• Company Service Awards
• Cycle to Work Scheme
• Company Electric Vehicle Scheme
• Winner of the Cultural Awareness Initiative of the Year FT Advisors Diversity in Finance Awards 2023
• Winner of Diversity and Inclusion Award LAPF In Investments Award 2023