Hybrid Software Support Engineer - C#/JavaScript

Future Prospects Group Ltd; Newark on Trent; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading technology firm in Newark is seeking a Software Support Engineer to take ownership of support requests and work closely with client teams. The successful candidate will have a degree in Computer Science or a related field, along with strong programming skills in C#, .NET MVC, and JavaScript. This role offers a salary between £35,000 - £50,000, hybrid working, and various benefits including annual leave and personal health insurance.

Benefits

28 days annual leave

Subsidised café on site

Bonus day off for birthday

Critical Illness cover

Life Insurance

Personal Health Insurance

Free on-site parking

Casual office environment

Qualifications

• Degree in Computer Science or equivalent apprenticeship.
• Strong programming skills in C#, .NET MVC, JavaScript, HTML5, CSS3.
• Familiarity with API management tools like Postman and Swagger.

Responsibilities

• Take ownership of support requests and provide updates.
• Follow procedures for escalating unresolved issues.
• Update customer documentation to prevent recurrent issues.
• Monitor production environment insights and alerts proactively.
• Test new product releases.
• Support maintenance of internal systems.

Skills

C#

.NET MVC

JavaScript

HTML5

CSS3

API management tools

Education

Degree in Computer Science or related field

Tools

Salesforce CRM

Postman

Swagger

Job description

A leading technology firm in Newark is seeking a Software Support Engineer to take ownership of support requests and work closely with client teams. The successful candidate will have a degree in Computer Science or a related field, along with strong programming skills in C#, .NET MVC, and JavaScript. This role offers a salary between £35,000 - £50,000, hybrid working, and various benefits including annual leave and personal health insurance.