Hybrid SMB Account Manager — Growth & Partnerships

Deliveroo; Greater Manchester; Hybride; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Deliveroo is seeking an SMB Account Manager for our Manchester team. You will drive growth by managing a portfolio of restaurant partners, delivering data-led insights, and using our technology and perks to optimise delivery performance.

The role focuses on high-velocity, desk-based relationship management, with hybrid work (3 days in office / 2 days remote) and a base salary of £29,300 plus up to £6,000 annual bonus. Start date is 5th October 2026.

Qualifications

• Proven account management experience, with telephone-based support and selling.
• Ability to derive insight from data to solve problems.
• Strong communication skills to unblock partners and convey value.
• Interest in technology and digital tools that help partners excel.
• Proactive, results-focused attitude driving partner and Deliveroo metrics.

Responsabilités

• Strategic Portfolio Management: Independently manage a portfolio of accounts using a desk-based model, driving growth through phone, email, and video presentations.
• Relationship Partnership: Build and maintain favourable, long-term relationships with partners, ensuring they receive exceptional service and tailored support.
• Campaign Execution: Execute national and local marketing campaigns to improve key performance metrics, including order volume, retention, and customer outcomes.
• Consultative Selling: Guide partners on how to offer the best delivery experience and take advantage of our latest technology and perks.
• Cross-Functional Collaboration: Liaise between your restaurant partners and internal Deliveroo teams to ensure our solutions are delivered according to their specific needs.

Connaissances

Account management

Data-driven problem solving

Creative communication

Tech curiosity

Results oriented

Description du poste

Deliveroo is seeking an SMB Account Manager for our Manchester team. You will drive growth by managing a portfolio of restaurant partners, delivering data-led insights, and using our technology and perks to optimise delivery performance.

The role focuses on high-velocity, desk-based relationship management, with hybrid work (3 days in office / 2 days remote) and a base salary of £29,300 plus up to £6,000 annual bonus. Start date is 5th October 2026.