French-Speaking SMB Account Manager - Hybrid, Growth

Deliveroo; Greater Manchester; Hybride; GBP 21 000 - 35 000; Plein temps

Résumé du poste

Deliveroo is hiring an SMB Account Manager (French Market) in Manchester. You will support independent restaurants across France, advising on marketing, technology, and operational excellence to maximize platform value.

You will lead a desk-based portfolio, build strong French partner relationships, and drive campaigns that boost order volume and retention. This hybrid role offers in-office and remote days.

Qualifications

• Professional fluency in French required, able to converse with business owners in the French market.
• Proven track record in account management with strong relationship-building skills.
• Excellent communication skills, including phone and video support.
• Analytical ability to understand problems and leverage data.
• Creative problem-solving to remove barriers and drive partner success.

Responsabilités

• Lead a diverse portfolio of accounts and support growth via phone, email, and presentations.
• Maintain long-term relationships with French partners to ensure high-quality service.
• Drive engagement with national/local marketing opportunities to improve KPIs.
• Bridge between restaurants and internal teams to deliver tailored solutions.
• Use data-driven insights to identify barriers and implement improvements.

Connaissances

French fluency

Account management

Communication skills

Analytical thinking

Creative problem-solving

Description du poste

Deliveroo is hiring an SMB Account Manager (French Market) in Manchester. You will support independent restaurants across France, advising on marketing, technology, and operational excellence to maximize platform value.

You will lead a desk-based portfolio, build strong French partner relationships, and drive campaigns that boost order volume and retention. This hybrid role offers in-office and remote days.