Hybrid Self-Invested Admin Officer – Customer Focus

FNZ; Basingstoke; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global financial services provider is hiring a Self-Invested Administration Officer in Basingstoke. This hybrid role involves administering requests for Self-Invested products and maintaining high service levels. Candidates should possess excellent customer service skills and attention to detail. The position requires managing daily tasks, meeting productivity standards, and a proactive approach to process improvement. This opportunity offers a competitive salary, training, and great benefits.

Benefits

Training

Excellent benefits

Career opportunities

Responsibilities

• Administer requests from customers on Self-Invested products.
• Achieve quality auditing standards and maintain process accreditation.
• Complete daily allocated work ensuring productivity levels are met.
• Suggest areas for process improvement to enhance customer experience.

Skills

Excellent customer service skills

Strong attention to detail

Time management

Ability to innovate

Job description

A global financial services provider is hiring a Self-Invested Administration Officer in Basingstoke. This hybrid role involves administering requests for Self-Invested products and maintaining high service levels. Candidates should possess excellent customer service skills and attention to detail. The position requires managing daily tasks, meeting productivity standards, and a proactive approach to process improvement. This opportunity offers a competitive salary, training, and great benefits.