Hybrid Sales Support & Customer Service Specialist

Huntress; Reigate; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Company bonus scheme

Enhanced pension scheme

Hybrid working after training period

Free on-site parking

Job summary

Huntress is seeking a Sales Support & Customer Service Executive for its Reigate office. The role supports Sales Managers, processes orders from quote to delivery, and ensures accuracy and high customer satisfaction in a busy B2B environment.

This hybrid role offers 9:00-5:00 hours, 35 hours per week, with 25 days holiday plus bank holidays, a company bonus scheme, an enhanced pension, hybrid working after training, and free on-site parking.

Qualifications

• 3+ years' experience in sales support, customer service or order processing.
• Comfortable working in a fast-paced, B2B environment.
• Strong attention to detail and communication skills.

Responsibilities

• Supporting Sales Managers with quotations, pricing and administration
• Processing and verifying customer orders in line with agreed terms
• Acting as first point of contact for order and account queries
• Monitoring open orders and resolving issues with Supply Chain and Finance
• Maintaining accurate records in CRM and ERP systems

Skills

Sales support

Customer service

Order processing

Tools

ERP system (Dynamics F&O)

Job description

Huntress is seeking a Sales Support & Customer Service Executive for its Reigate office. The role supports Sales Managers, processes orders from quote to delivery, and ensures accuracy and high customer satisfaction in a busy B2B environment.

This hybrid role offers 9:00-5:00 hours, 35 hours per week, with 25 days holiday plus bank holidays, a company bonus scheme, an enhanced pension, hybrid working after training, and free on-site parking.