Hybrid Customer Service & Admin Coordinator

Huntress - Maidstone; United Kingdom; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Huntress - Maidstone is seeking a Customer Service & Administration Coordinator to join a busy, growing organisation. The role combines customer service, email management and general administration, with a view to securing a permanent position after an initial temporary period.

You will manage enquiries, chase outstanding information, keep records up to date and ensure customers receive a professional service throughout their journey.

Qualifications

• Previous administration or customer service experience.
• Strong written and verbal communication skills.
• Attention to detail and proactive, organised approach.
• Good knowledge of Microsoft Outlook and Excel.

Responsibilities

• Managing customer and internal email enquiries.
• Chasing outstanding information and documentation.
• Updating records and maintaining accurate data.
• Providing administrative support to the wider team.
• Liaising with customers and colleagues.
• Managing priorities and meeting deadlines.

Skills

Customer service

Administration

Email management

Communication

Tools

Microsoft Outlook

Excel

Job description

Huntress - Maidstone is seeking a Customer Service & Administration Coordinator to join a busy, growing organisation. The role combines customer service, email management and general administration, with a view to securing a permanent position after an initial temporary period.

You will manage enquiries, chase outstanding information, keep records up to date and ensure customers receive a professional service throughout their journey.