Hybrid Customer Service & Admin Coordinator

Huntress; Chatham; Hybrid; GBP 25,000 - 31,000; Full time

Job summary

Huntress is seeking a Customer Service & Administration Coordinator to join a busy, growing organisation in the UK. The role blends customer service, email management and general administration, with potential for a permanent position after the initial temporary period.

You will handle enquiries, chase missing information, update records and provide admin support to the team, while delivering a professional service throughout the customer journey.

Qualifications

• Previous administration or customer service experience.
• Strong written and verbal communication skills.
• Good attention to detail and an organised, proactive approach.
• Ability to work independently and as part of a team.

Responsibilities

• Managing customer and internal email enquiries.
• Chasing outstanding information and documentation.
• Updating records and maintaining accurate data.
• Providing administrative support to the wider team.
• Liaising with customers and colleagues.
• Managing priorities and meeting deadlines.

Skills

Customer service

Strong communication

Attention to detail

Organised

Proactive

Independent worker

Team player

Tools

Microsoft Outlook

Excel

Job description

Huntress is seeking a Customer Service & Administration Coordinator to join a busy, growing organisation in the UK. The role blends customer service, email management and general administration, with potential for a permanent position after the initial temporary period.

You will handle enquiries, chase missing information, update records and provide admin support to the team, while delivering a professional service throughout the customer journey.