Hybrid Sales Administrator – Customer Care & Orders

Huntress; Wakefield; Hybrid; GBP 25,000 - 27,000; Full time

Job summary

Huntress is recruiting an experienced Sales Administrator to join a busy Manufacturing client’s Wakefield sales team. The role offers hybrid working after probation, 2 days WFH, and 37.5 hours per week with a salary of £26,500.

You will assist customers through the full order journey, use CRM and SAP, maintain product knowledge, and collaborate with internal/external teams. We value outstanding customer service, attention to detail, and the ability to work to deadlines.

Qualifications

• Outstanding customer service ethic.
• Professional manner.
• Attention to detail.
• Can work to strict deadlines.
• Prioritise own workload.

Responsibilities

• Assist customers with the full journey of their orders.
• Provide good product knowledge.
• Build strong rapport with internal/external teams and key stakeholders.
• Follow company regulations correctly.
• Respond to queries via phone and email in a timely manner.
• Take messages when necessary.
• Follow up on Customers' orders.
• Ensuring the details on inhouse system is accurate.
• Use systems such as CRM and SAP.

Skills

Customer service

Professionalism

Attention to detail

Deadline management

Work prioritisation

Tools

CRM

SAP

Job description

Huntress is recruiting an experienced Sales Administrator to join a busy Manufacturing client’s Wakefield sales team. The role offers hybrid working after probation, 2 days WFH, and 37.5 hours per week with a salary of £26,500.

You will assist customers through the full order journey, use CRM and SAP, maintain product knowledge, and collaborate with internal/external teams. We value outstanding customer service, attention to detail, and the ability to work to deadlines.