Customer Service & Sales Support Specialist

Huntress; Redhill; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Bonus scheme (£200/month average)

Private medical cover

Gym membership

25 days holiday + 5 bank holidays +生日休

Free on-site parking

Career development opportunities

Job summary

Huntress is recruiting a Customer Service Advisor / Sales Support in Redhill. You will join a friendly team in modern offices, delivering excellent customer service while supporting the wider sales operation.

This is a varied role focused on building relationships, resolving queries, and ensuring smooth order processing. Ideal candidates have office-based customer service experience, strong communication skills, and good IT literacy.

Qualifications

• Office-based customer service experience
• Confident with telephone and email enquiries
• Strong attention to detail and communication
• Ability to multitask in a busy environment

Responsibilities

• Process customer orders accurately and efficiently
• Handle enquiries from customers and suppliers by phone and email
• Build relationships and provide a high level of service
• Respond to queries and resolve issues promptly
• Liaise with suppliers and internal teams to ensure smooth orders
• Update customer and order data on internal systems
• Assist with general sales administration and team support
• Keep customer records accurate and up to date

Skills

Customer service

Telephone support

Email enquiries

Attention to detail

Communication skills

IT literacy

Job description

Huntress is recruiting a Customer Service Advisor / Sales Support in Redhill. You will join a friendly team in modern offices, delivering excellent customer service while supporting the wider sales operation.

This is a varied role focused on building relationships, resolving queries, and ensuring smooth order processing. Ideal candidates have office-based customer service experience, strong communication skills, and good IT literacy.