Sales Support / Customer Service

Huntress; Reigate; Hybrid; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Company bonus scheme

Enhanced pension scheme

Hybrid working after training period

Free on-site parking

Job summary

Huntress is seeking a Sales Support & Customer Service Executive for its Reigate office. The role supports Sales Managers, processes orders from quote to delivery, and ensures accuracy and high customer satisfaction in a busy B2B environment.

This hybrid role offers 9:00-5:00 hours, 35 hours per week, with 25 days holiday plus bank holidays, a company bonus scheme, an enhanced pension, hybrid working after training, and free on-site parking.

Qualifications

• 3+ years' experience in sales support, customer service or order processing.
• Comfortable working in a fast-paced, B2B environment.
• Strong attention to detail and communication skills.

Responsibilities

• Supporting Sales Managers with quotations, pricing and administration
• Processing and verifying customer orders in line with agreed terms
• Acting as first point of contact for order and account queries
• Monitoring open orders and resolving issues with Supply Chain and Finance
• Maintaining accurate records in CRM and ERP systems

Skills

Sales support

Customer service

Order processing

Tools

ERP system (Dynamics F&O)

Job description

Sales Support & Customer Service Executive - Reigate | Hybrid (3 days office, 2 days home after training)

Salary: £30,000 - £33,000 depending on experience

A growing business is seeking an organised and customer-focused Sales Support & Customer Service Executive to join its commercial team at their beautiful, modern and friendly office in Reigate.

This role supports Sales Managers and manages customer orders from quote through to delivery, ensuring accuracy, clear communication and a high level of customer satisfaction.

Key responsibilities:

• Supporting Sales Managers with quotations, pricing and administration
• Processing and verifying customer orders in line with agreed terms
• Acting as first point of contact for order and account queries
• Monitoring open orders and resolving issues with Supply Chain and Finance
• Maintaining accurate records in CRM and ERP systems

About you:

• 3+ years' experience in sales support, customer service or order processing
• Comfortable working in a fast-paced, B2B environment
• Strong attention to detail and communication skills
• ERP system experience (Dynamics F&O or similar desirable)

Benefits:

• 25 days holiday plus bank holidays
• Company bonus scheme
• Enhanced pension scheme
• Hybrid working after training period
• Hours: 9:00-5:00 with 1 hour lunch (35 hours per week)
• Free on-site parking

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.