Hybrid Mobile Service Advisor | Customer-Centric Auto Care

TrustFord; Hounslow; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive service provider in Hounslow is seeking a Mobile Service Advisor to join its team. The role involves working to deadlines, handling sensitive customer information, and enhancing customer satisfaction. Applicants should have at least 12 months of experience in the automotive industry and strong communication skills. TrustFord offers a competitive benefits package, including a hybrid working arrangement after the initial training period, comprehensive development programs, and performance-related bonuses.

Benefits

Industry leading package

33 days annual leave

Commission based Bonus scheme

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Parts

1 day to volunteer for a charity

Cycle to work purchase scheme

Access to Perks at Work discount website

Qualifications

• Minimum of 12 months experience in the automotive industry.
• Ability to handle sensitive information.
• Excellent communication skills and experience in a selling/customer service environment.

Responsibilities

• Work to deadlines and handle sensitive and confidential information.
• Contribute to your team and enhance customer satisfaction.
• Attend comprehensive training and development program.

Skills

Team player

Customer focused

Organizational skills

Standard in customer care

Competent in Microsoft software

Automotive industry experience

Job description

A leading automotive service provider in Hounslow is seeking a Mobile Service Advisor to join its team. The role involves working to deadlines, handling sensitive customer information, and enhancing customer satisfaction. Applicants should have at least 12 months of experience in the automotive industry and strong communication skills. TrustFord offers a competitive benefits package, including a hybrid working arrangement after the initial training period, comprehensive development programs, and performance-related bonuses.