Hybrid Marine Claims Specialist — Global Client Focus

Willis Towers Watson; Ipswich; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading global insurance firm in Ipswich is looking for a Claims Handler to manage marine claims and provide high-quality service to clients. The role involves collaborating with teams across the globe and ensuring client expectations are met. Ideal candidates should have experience in marine claims and demonstrate strong communication skills. A client-focused mindset and attention to detail are essential. The firm values diversity and offers a supportive work environment.

Qualifications

• Experience in handling marine or complex commercial claims.
• Ability to work in a collaborative, international environment.
• Detail-oriented and proactive approach.

Responsibilities

• Manage marine claims from notification of loss to settlement.
• Provide expert guidance throughout the claims journey.
• Ensure service delivery meets client expectations.

Skills

Communication skills

Client-focused mindset

Organizational skills

Analytical skills

Education

A level standard or relevant industry experience

Working towards CII qualification

Job description

A leading global insurance firm in Ipswich is looking for a Claims Handler to manage marine claims and provide high-quality service to clients. The role involves collaborating with teams across the globe and ensuring client expectations are met. Ideal candidates should have experience in marine claims and demonstrate strong communication skills. A client-focused mindset and attention to detail are essential. The firm values diversity and offers a supportive work environment.