Hybrid Local Housing Manager (Derby/Nottingham)

MTVH; East Midlands; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A leading housing organization in the East Midlands is seeking a Housing Officer to deliver high-quality services to our leasehold properties. The ideal candidate will have extensive experience in social housing and will be responsible for managing customer relationships and coordinating services. This full-time position offers a salary between £35,944 and £37,835, with a hybrid working model and a range of employee benefits.

Benefits

28 days annual leave plus 8 bank holidays

2 volunteering days per year

Enhanced pension contributions

Life assurance cover 3 x your salary

Health cash plan

Career progression opportunities

Qualifications

• Proven previous experience dealing with customers with complex needs.
• Attention to detail and accuracy in writing and reporting.
• Experience of dealing with customers face to face.

Responsibilities

• Provide excellent housing and estate services to properties.
• Coordinate services to meet diverse customer needs.
• Manage relationships with Local Authority and External Partners.

Skills

Car user full driving license

Experience in a social housing setting

Working knowledge of housing practice and law

Ability to adapt and be flexible

Collaboration and networking skills

Experience with complex customer needs

Excellent administration skills

Attention to detail

Self-management and organization

Passion and initiative

Project management skills

Excellent office management skills

Willingness to work flexible hours

Education

Housing qualification

Job description

A leading housing organization in the East Midlands is seeking a Housing Officer to deliver high-quality services to our leasehold properties. The ideal candidate will have extensive experience in social housing and will be responsible for managing customer relationships and coordinating services. This full-time position offers a salary between £35,944 and £37,835, with a hybrid working model and a range of employee benefits.