Hybrid IT Support Technician | 1 Day WFH | Grow Your Skills

Millbank Holdings Ltd; Shaw; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology services provider in the UK is seeking an ICT Support Technician to provide technical support and maintain ICT systems. You'll play a key role in ensuring efficient technology operations and user satisfaction. The ideal candidate has strong technical skills, particularly in Microsoft systems and networking, with excellent communication abilities. This role offers a collaborative atmosphere where innovation is encouraged.

Qualifications

• Proven experience delivering 1st and 2nd line ICT support.
• Strong understanding of Microsoft operating systems, Office 365, and Active Directory.
• Good knowledge of networking fundamentals (DNS, DHCP, TCP/IP).

Responsibilities

• Provide first and second-line technical support for all ICT systems and users.
• Set up, maintain, and troubleshoot user accounts, access rights, and security settings.
• Install, configure, and maintain ICT hardware, software, and peripheral devices.

Skills

1st and 2nd line ICT support

Microsoft operating systems

Office 365

Active Directory

Networking fundamentals

Communication skills

Problem-solving skills

Customer service skills

Job description

A technology services provider in the UK is seeking an ICT Support Technician to provide technical support and maintain ICT systems. You'll play a key role in ensuring efficient technology operations and user satisfaction. The ideal candidate has strong technical skills, particularly in Microsoft systems and networking, with excellent communication abilities. This role offers a collaborative atmosphere where innovation is encouraged.