Hybrid Home Insurance Loss Assessment Specialist

Aviva; Lancashire; Hybrid; GBP 34,000 - 40,000; Full time

Job summary

A leading insurance provider in the United Kingdom is looking for a Desk Based Loss Adjuster to manage home insurance claims. The role involves helping customers experiencing property damage from incidents such as leaks or storms. Candidates should have experience in residential insurance and a solid understanding of property repair. The position offers a starting salary of £34,000, bonuses, a generous pension scheme, and flexible working arrangements, encouraging diverse applications.

Benefits

Bonus opportunity – up to 8% of annual salary

Generous pension scheme – Aviva contributes up to 14%

29 days holiday plus bank holidays

Up to 40% discount on Aviva products

Up to £1,200 of free Aviva shares per year

Supportive policies including parental leave

Flexible benefits including Private Medical Cover

3 paid volunteering days

Qualifications

• Experience in household / residential insurance is essential.
• Must understand building repair and damage assessment.
• Ability to assess reinstatement works using contemporary tools.

Responsibilities

• Helping customers with claims for home damage.
• Managing claims virtually and ensuring resolution.
• Collaborating with field teams and suppliers.

Skills

Experience in household / residential insurance

Good understanding of building repair and damage assessment

Ability to assess reinstatement works using photos and video

Knowledge of building materials, standards, and mitigation

Strong communication skills

Stakeholder management skills

Experience in building reinstatement schedules

Job description

A leading insurance provider in the United Kingdom is looking for a Desk Based Loss Adjuster to manage home insurance claims. The role involves helping customers experiencing property damage from incidents such as leaks or storms. Candidates should have experience in residential insurance and a solid understanding of property repair. The position offers a starting salary of £34,000, bonuses, a generous pension scheme, and flexible working arrangements, encouraging diverse applications.