Hybrid Customer Service Advisor (No Weekends)

Work Strata Group Limited; Swinton; Hybrid; GBP 24,000 - 27,000; Full time

Benefits offered by this job

No weekends

Free onsite parking

Generous annual leave allowance

Brilliant company pension scheme

Part of a great team

Paid social events for you and your co

Hybrid working

Job summary

Work Strata are seeking motivated individuals to join our client’s well known business in their customer service department.

Customer Service advisors' daily responsibilities will include being a friendly first point of contact for our fantastic customers, confidently handle telephone enquiries, achieve targets and call communication levels, support you colleagues to ensure a strong team and maintain accurate records of all customer interactions.

Qualifications

• Strong customer service skills and a friendly manner.
• Ability to handle telephone enquiries confidently.
• Attention to accurate record keeping.
• Target-driven with good communication.

Responsibilities

• Be the friendly first point of contact for customers.
• Confidently handle telephone enquiries and provide information.
• Help the team achieve targets and maintain service levels.
• Support colleagues to ensure a strong team performance.
• Maintain accurate records of all customer interactions.

Skills

Customer service

Telephone handling

Record keeping

Job description

Work Strata are seeking motivated individuals to join our client’s well known business in their customer service department.

Customer Service advisors' daily responsibilities will include being a friendly first point of contact for our fantastic customers, confidently handle telephone enquiries, achieve targets and call communication levels, support you colleagues to ensure a strong team and maintain accurate records of all customer interactions.