Hybrid Customer Advisor - Fast Learner, Service Pro

Advanced Supply Chain Group; Stratford-upon-Avon; Hybrid; GBP 26,500 - 27,250; Part time

Benefits offered by this job

Hybrid working available

Up to 10% bonus

Enhanced holiday scheme

Private medical insurance

Contributory pension scheme

Wellbeing initiatives

Job summary

Advanced Supply Chain Group is seeking a Customer Advisor to join their team in Stratford-upon-Avon. This contract role, starting in August, focuses on providing excellent customer service and involves direct communication with members and clients. The successful candidate will demonstrate strong communication skills and the ability to prioritize tasks effectively.

The position offers hybrid working opportunities, a bonus scheme, and various benefits including enhanced holidays and medical insurance options.

Qualifications

• Ability to manage and prioritise own workload effectively.
• Experience in customer service environments.
• Demonstrated ability to handle member queries efficiently.

Responsibilities

• Act as the first point of contact for incoming member queries.
• Develop rapport with other departments for outstanding service.
• Ensure accurate records of all member contacts are maintained.

Skills

Customer focused with drive to provide high satisfaction

Strong communication and negotiation skills

IT Literate: Word, Excel, PowerPoint

Flexibility and adaptability

Polite and professional at all times

Excellent interpersonal skills

Job description

Advanced Supply Chain Group is seeking a Customer Advisor to join their team in Stratford-upon-Avon. This contract role, starting in August, focuses on providing excellent customer service and involves direct communication with members and clients. The successful candidate will demonstrate strong communication skills and the ability to prioritize tasks effectively.

The position offers hybrid working opportunities, a bonus scheme, and various benefits including enhanced holidays and medical insurance options.