Hybrid Customer Service Administrator – Automotive

Driveway Vehicle Solutions; Annesley; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Birthday day off

Family leave policies

Salary sacrifice car scheme

Volunteer day

Career growth training

Cycle to work

Discounts on car purchases

Referral scheme

Job summary

Driveway Vehicle Solutions, Head Office in Annesley, Nottinghamshire, is hiring a Customer Service Administrator for a hybrid role requiring at least 2 days in the office. The role offers a £26,436 basic salary, pension, life assurance, 25 days holiday plus bank holidays, and exclusive company discounts.

You will be a highly organised administrator with strong MS Excel skills, data entry and reporting responsibilities, and the ability to liaise confidently with customers and colleagues at all

Qualifications

• A strong background in administration within a busy, fast-paced environment.
• Proven ability to liaise with customers and colleagues at all levels.
• Proficient in Excel and digital systems, with data reporting and documentation duties.

Responsibilities

• Answering the telephone in a professional manner.
• Producing quotations for customers accurately.
• Ordering vehicles via internal and external supplier chain.
• Proactively managing status reports.
• Driver updates completed and communications with customers.
• Arranging deliveries and data entry into multiple systems.
• Providing reports for customers and management.
• Collaborating with the sales team to support customer needs.
• Maintaining exceptional customer service standards.

Skills

Administration

Customer service

Attention to detail

Communication

Data entry

Organisational skills

Tools

Microsoft Excel

CRM systems

Job description

Driveway Vehicle Solutions, Head Office in Annesley, Nottinghamshire, is hiring a Customer Service Administrator for a hybrid role requiring at least 2 days in the office. The role offers a £26,436 basic salary, pension, life assurance, 25 days holiday plus bank holidays, and exclusive company discounts.

You will be a highly organised administrator with strong MS Excel skills, data entry and reporting responsibilities, and the ability to liaise confidently with customers and colleagues at all