Hybrid Customer Service & Administration Specialist

Antipo Talent; Farnborough; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Free parking

Excellent onsite facilities

Working from home days

Job summary

Antipo Talent is seeking a Customer Service Administrator to join a North Hampshire-based team. You will multitask across duties while maintaining excellent customer communication, handling documentation, credit checks and account setup. Proactive attitude and strong teamwork are essential.

Applicants should be proficient in Excel, Word and Outlook, with a focus on accuracy and responsiveness. Onsite office with parking; some work-from-home days may be offered.

Qualifications

• Multitasks across duties while maintaining strong customer communication.
• Excellent attention to detail and clear written/verbal communication.
• Proactive and motivated to deliver high levels of customer service.
• Able to work well in a team and build relationships with stakeholders.

Responsibilities

• Liaising with customers over the phone and via email
• Checking documentation, credit searches, risk reports and related documents per credit process
• Open new customer accounts, maintain records and password management using in-house systems
• Prepare and draft contractual documentation, legal agreements, and customer communications from templates
• Handling queries and providing resolutions

Skills

Verbal communication

Written communication

Excel

Word

Outlook

Teamwork

Tools

In-house systems

Job description

Antipo Talent is seeking a Customer Service Administrator to join a North Hampshire-based team. You will multitask across duties while maintaining excellent customer communication, handling documentation, credit checks and account setup. Proactive attitude and strong teamwork are essential.

Applicants should be proficient in Excel, Word and Outlook, with a focus on accuracy and responsiveness. Onsite office with parking; some work-from-home days may be offered.