Hybrid Credit & Customer Service Administrator

Sheridan Maine London; Farnborough; Hybrid; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free parking

Excellent onsite facilities

Working from home days

Job summary

Sheridan Maine London is recruiting a Customer Service Administrator in Farnborough for a full-time, temporary role with hybrid work. You will support the credit application process, liaise with clients by phone and email, verify documents and draft contractual communications from templates.

The role emphasizes accuracy, multitasking and strong customer service skills. The successful candidate will work with an established North Hampshire business, benefiting from free parking, excellent onsite

Qualifications

• Excellent verbal and written communication skills.
• Strong technical skills in Microsoft Excel, Word and Outlook.
• Proactive, customer-focused and able to multitask.
• Able to work well in a team and build stakeholder relationships.

Responsibilities

• Liaise with customers by phone and email.
• Check documentation, credit searches and risk reports per credit process.
• Open new customer accounts, maintain records and password management.
• Prepare and draft contracts, legal agreements and customer communications from templates.
• Handle queries and provide timely resolutions.

Skills

Verbal and written communication

Attention to detail

Teamwork

Stakeholder management

Tools

Excel

Word

Outlook

Job description

Sheridan Maine London is recruiting a Customer Service Administrator in Farnborough for a full-time, temporary role with hybrid work. You will support the credit application process, liaise with clients by phone and email, verify documents and draft contractual communications from templates.

The role emphasizes accuracy, multitasking and strong customer service skills. The successful candidate will work with an established North Hampshire business, benefiting from free parking, excellent onsite