Hybrid Customer Service & Admin Specialist

Confidential; Wetherby; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

25 days holiday

Bank holidays included

Private health insurance

Company pension

Employee assistance programme

Weekly fitness classes

Job summary

Confidential company in Wetherby is recruiting a Customer Service Administrator to join the team. You will be the first point of contact for customer enquiries and provide administrative support across the business. Hybrid working is offered with 25 days holiday plus bank holidays and a company benefits package.

The role suits someone seeking a long-term office-based career, with opportunities to develop in a supportive environment.

Qualifications

• Previous office-based experience in administration or customer service.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Good organisational and time management abilities.
• Positive and proactive attitude with a professional telephone manner.

Responsibilities

• Respond to emails, phone calls and general enquiries in a professional and timely manner.
• Provide excellent customer service and support to clients and customers.
• Draft correspondence and assist with general administration.
• Maintain accurate records and update internal systems.
• Assist with onboarding new clients and support the wider team with ad hoc tasks.

Skills

Office experience

Attention to detail

Verbal communication

Written communication

Time management

Organisational skills

Customer service

Telephone manner

Job description

Confidential company in Wetherby is recruiting a Customer Service Administrator to join the team. You will be the first point of contact for customer enquiries and provide administrative support across the business. Hybrid working is offered with 25 days holiday plus bank holidays and a company benefits package.

The role suits someone seeking a long-term office-based career, with opportunities to develop in a supportive environment.