Customer Support & Admin Specialist (Hybrid)

Places for People; Preston; Hybride; GBP 22 000 - 26 000; Plein temps

Avantages offerts par ce poste

Salary review yearly

Pension up to 7%

35 days annual leave

Cashback for healthcare

Bonus scheme 2%

Training and development

Employee discounts

Résumé du poste

Places for People is seeking a customer-focused role capable of handling a high volume of enquiries from internal and external customers. You will resolve issues at first contact, manage appointments for responsive repairs and compliance, and keep databases up to date.

Strong organisation, communication, and IT skills are essential to deliver a smooth service and maintain our values. You'll enjoy a mixed pattern of office attendance and remote working, with a comprehensive benefits package and

Qualifications

• Previous experience in a customer service or customer facing role.
• Experience using multiple systems at the same time, including updating databases or case management systems accurately.

Responsabilités

• Respond to high volume enquiries from internal and external customers and resolve issues at first contact.
• Support work planners by supervising responsive repairs and compliance.
• Arrange appointments promptly and keep databases up to date for smooth service delivery.
• Assist with financial tasks such as processing invoices and requisitions where needed.

Connaissances

Customer service

Multitasking

Communication

IT skills

Outils

MS Office

Description du poste

Places for People is seeking a customer-focused role capable of handling a high volume of enquiries from internal and external customers. You will resolve issues at first contact, manage appointments for responsive repairs and compliance, and keep databases up to date.

Strong organisation, communication, and IT skills are essential to deliver a smooth service and maintain our values. You'll enjoy a mixed pattern of office attendance and remote working, with a comprehensive benefits package and