Hybrid Customer Service Administrator (9-Month Contract)

Confidential; Ramsbottom; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Free parking on site

Job summary

Confidential is seeking a Customer Service Administrator in the UK for a 9-month fixed-term contract in Bury. The role is hybrid with at least two days in the office weekly, offering a supportive team and opportunities for training. Salary is £26,000 and the office includes free parking.

You will handle inquiries, maintain CRM data, and support cross-functional teammates. Ideal candidates are organized, enjoy relationship-building, and can manage multiple priorities while delivering excellent

Qualifications

• Confident on the phone and able to engage with people throughout the day.
• Strong administrative and organisational skills with attention to detail.
• Proficient in Excel, CRM systems and Microsoft Office applications.
• Clear written and verbal communication across all channels.
• Enjoys working as part of a small, close-knit team.
• Ability to manage multiple priorities effectively.

Responsibilities

• Speak with members, suppliers and clients to coordinate services and queries.
• Build relationships over the phone and deliver first-class customer service.
• Update and maintain the CRM system accurately.
• Manage spreadsheets and ensure precise records.
• Support the smooth running of the customer function.
• Collaborate with colleagues across the business.

Skills

Phone etiquette

CRM systems

Excel

Microsoft Office

Written and verbal communication

Multitasking

Organisational skills

Attention to detail

Tools

Excel

CRM systems

Microsoft Office

Job description

Confidential is seeking a Customer Service Administrator in the UK for a 9-month fixed-term contract in Bury. The role is hybrid with at least two days in the office weekly, offering a supportive team and opportunities for training. Salary is £26,000 and the office includes free parking.

You will handle inquiries, maintain CRM data, and support cross-functional teammates. Ideal candidates are organized, enjoy relationship-building, and can manage multiple priorities while delivering excellent