Hybrid Customer Care Advisor – Service & MOT Bookings

Career Choices Dewis Gyrfa Ltd; Wales; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A car dealership in the UK is looking for a Customer Relations Advisor to manage customer appointments and communications for vehicle servicing and repairs. This hybrid role offers flexibility between home working and the dealership. Ideal candidates should have strong customer service skills and prior experience in a similar role. Perks include competitive pay, pro-rata annual leave, training opportunities, and various discounts. This position offers fantastic long-term career prospects.

Benefits

Up to £14 per hour

20 days annual leave plus 8 bank holidays

Birthday off

Full training and development

Cycle-to-work scheme

In-store and high-street discounts

Qualifications

• Strong background in customer service.
• Experience in a similar customer care role preferred.
• Stable employment history.

Responsibilities

• Booking customer appointments and updating them throughout the vehicle repair journey.
• Informing customers of issues and ensuring work completed was satisfactory.

Skills

Good customer service skills

Telephone manner

Prior experience in customer care

Job description

A car dealership in the UK is looking for a Customer Relations Advisor to manage customer appointments and communications for vehicle servicing and repairs. This hybrid role offers flexibility between home working and the dealership. Ideal candidates should have strong customer service skills and prior experience in a similar role. Perks include competitive pay, pro-rata annual leave, training opportunities, and various discounts. This position offers fantastic long-term career prospects.