Hybrid Continuous Improvement Consultant | Lean Six Sigma

Intact Insurance UK; Manchester; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus

Pension up to 11%

Hybrid working

Annual leave 25 days

Health & wellbeing

Career development

Inclusive culture

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Job summary

Intact Insurance UK is seeking a Continuous Improvement professional to lead CI initiatives within Operational Excellence. The role is hybrid, based in Manchester or Glasgow, reporting to the Continuous Improvement Manager, and focuses on delivering process redesigns and measurable performance gains.

You’ll collaborate with cross-functional teams, coach stakeholders, and embed changes into day-to-day operations while driving service, productivity, and efficiency improvements across assigned

Qualifications

• Solid experience in continuous improvement, Lean or process optimisation.
• Lean Six Sigma qualified.
• Proven ability to deliver measurable improvements in operational performance.
• Considerable problem-solving and analytical capability.
• Effective stakeholder management and ability to drive change through influence.

Responsibilities

• Owns delivery of continuous improvement outcomes, including service performance, productivity and efficiency gains.
• Identifies, prioritises and delivers improvements, ensuring measurable impact against performance metrics.
• Leads process redesign and optimisation, embedding changes into day-to-day operations.
• Drives resolution of performance issues, working with leaders to improve service delivery.
• Partners with operational teams to ensure improvements are sustained and embedded.
• Coaches stakeholders and teams to adopt CI practices and continuously improve performance.

Skills

Continuous improvement

Lean Six Sigma

Process optimisation

Stakeholder management

Analytical thinking

Job description

Intact Insurance UK is seeking a Continuous Improvement professional to lead CI initiatives within Operational Excellence. The role is hybrid, based in Manchester or Glasgow, reporting to the Continuous Improvement Manager, and focuses on delivering process redesigns and measurable performance gains.

You’ll collaborate with cross-functional teams, coach stakeholders, and embed changes into day-to-day operations while driving service, productivity, and efficiency improvements across assigned