Continuous Improvement Lead (Lean Six Sigma)

Intact Insurance UK; Glasgow; Hybrid; GBP 55,000 - 80,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work

25 days leave + holidays + buy/sell

Health & wellbeing

Career development

Employee networks

Share options

Job summary

Intact Insurance UK in Glasgow is seeking a Continuous Improvement Lead to drive measurable performance gains across assigned business areas. You will lead process redesign, embed changes into day‑to‑day operations, and partner with operations teams to sustain improvements.

You will coach stakeholders in CI practices, manage Lean Six Sigma initiatives, and deliver solutions that enhance service, productivity and efficiency.

Qualifications

• Lean Six Sigma qualification.
• Proven ability to deliver measurable improvements in operational performance.
• Effective stakeholder management and ability to drive change through influence.

Responsibilities

• Owns delivery of continuous improvement outcomes across assigned areas.
• Leads process redesign and embedding changes into day-to-day operations.
• Drives performance improvements and ensures sustainability with operational teams.

Skills

Lean Six Sigma

Process optimisation

Stakeholder management

Change delivery

Job description

Intact Insurance UK in Glasgow is seeking a Continuous Improvement Lead to drive measurable performance gains across assigned business areas. You will lead process redesign, embed changes into day‑to‑day operations, and partner with operations teams to sustain improvements.

You will coach stakeholders in CI practices, manage Lean Six Sigma initiatives, and deliver solutions that enhance service, productivity and efficiency.