Hybrid Client Service Trainer - Commercial Risk (Insurance)

Aon; Chelmsford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global risk management firm is seeking an experienced Client Service Trainer to enhance training for its Commercial Risk teams across multiple UK locations, including Chelmsford. This hybrid role will involve designing and delivering effective training sessions, identifying capability gaps, and collaborating with various teams to ensure high standards in client service. Ideal candidates will have a strong background in insurance and experience in regulated environments. Regular travel to different offices is a core aspect of this role, offering an exciting opportunity for professional growth.

Benefits

Flexible working options

Global Wellbeing Days

Comprehensive benefits package

Qualifications

• Experienced in designing and delivering training in regulated environments.
• Proficient in working with global and cross-functional teams.
• Strong understanding of client service processes.

Responsibilities

• Design and deliver non-technical training for client service staff.
• Identify training needs and develop solutions.
• Support high-performing teams with effective training materials.

Skills

Business Training

Client Service

Insurance Knowledge

Presentation Skills

Collaboration

Job description

A leading global risk management firm is seeking an experienced Client Service Trainer to enhance training for its Commercial Risk teams across multiple UK locations, including Chelmsford. This hybrid role will involve designing and delivering effective training sessions, identifying capability gaps, and collaborating with various teams to ensure high standards in client service. Ideal candidates will have a strong background in insurance and experience in regulated environments. Regular travel to different offices is a core aspect of this role, offering an exciting opportunity for professional growth.