Hybrid Client Service Trainer - Commercial Risk (Insurance)

Aon; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading insurance firm in the UK seeks a Client Service Trainer to enhance the training for their Commercial Risk teams. This hybrid position requires strong experience in designing training in regulated environments, alongside abilities in collaboration with cross-functional teams. You will design impactful training programs and foster a culture of continuous learning, ensuring employees are equipped to deliver exceptional client service. Interested candidates should possess deep knowledge of client risk and excellent facilitation skills while enabling development within the organization.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working arrangements

Qualifications

• Proven experience in delivering impactful training in a regulated environment.
• Confident working in global cross-functional teams.
• Strong knowledge of client service and client risk.

Responsibilities

• Design and deliver engaging training for client service.
• Embed continuous development through the 70/20/10 model.
• Partner with departments to identify training needs and develop solutions.

Skills

Business Trainer experience

Understanding of insurance

Presentation and facilitation skills

Adaptable in changing environment

Ability to manage competing priorities

Job description

A leading insurance firm in the UK seeks a Client Service Trainer to enhance the training for their Commercial Risk teams. This hybrid position requires strong experience in designing training in regulated environments, alongside abilities in collaboration with cross-functional teams. You will design impactful training programs and foster a culture of continuous learning, ensuring employees are equipped to deliver exceptional client service. Interested candidates should possess deep knowledge of client risk and excellent facilitation skills while enabling development within the organization.