Hybrid Client Relations & Growth Apprentice

Icanbea; United Kingdom; Hybride; GBP 15 000 - 23 000; Plein temps

Avantages offerts par ce poste

Travel to China/USA for development

Free In-House Training

Hybrid Working

Generous annual leave + pension

Résumé du poste

Basketdrop Ltd is an integrated logistics tech company recruiting a Client Relationship Manager Apprentice. You will be the primary contact for key corporate accounts, build long-term trust, and monitor fulfilment to keep public sector clients satisfied.

The role blends remote work with regional hub visits across England. Training is provided through Middlesex University for a fully funded BSc (Hons) in Business-to-Business Sales, with on‑the‑job client management and online blocks, including

Qualifications

• Must meet ESFA eligibility requirements.
• Right to work in the UK for the last 3 years.
• Able to travel internationally as part of the role.

Responsabilités

• Acting as the primary point of contact for key corporate accounts.
• Building long-term professional trust and maintaining exceptional client relationships.
• Monitoring daily fulfilment lines to ensure zero delivery failures for public sector clients.
• Coordinating with logistics teams to resolve supply chain or transport issues promptly.
• Reviewing key service metrics and tracking client satisfaction feedback.
• Assisting with the onboarding and implementation of our tracking software platform.
• Preparing regular service update briefs and meeting agendas for corporate client reviews.
• Identifying opportunities for client service optimisation and smooth contract delivery.

Connaissances

Customer care

Analytical skills

Initiative

Non judgemental

Formation

BSc (Hons) in Business-to-Business Sales

Description du poste

Basketdrop Ltd is an integrated logistics tech company recruiting a Client Relationship Manager Apprentice. You will be the primary contact for key corporate accounts, build long-term trust, and monitor fulfilment to keep public sector clients satisfied.

The role blends remote work with regional hub visits across England. Training is provided through Middlesex University for a fully funded BSc (Hons) in Business-to-Business Sales, with on‑the‑job client management and online blocks, including