Client Relationship Manager (Manchester) x4

Find.; Manchester; Hybrid; GBP 39,000 - 40,000; Full time

Benefits offered by this job

Hybrid working

Manchester office

Career development

Job summary

Find. is hiring four Client Relationship Managers to join the Manchester team on a hybrid basis.

You’ll inherit an existing portfolio of B2B customers, build lasting relationships with key stakeholders and identify opportunities to grow revenue within current accounts across Apprenticeship and Commercial divisions. The role emphasises relationship management over high-volume new business, with a base salary of £38,500–£40,000 plus £12,000–£14,000 OTE.

Qualifications

• B2B account management or client relationship experience.
• Track record of growing existing accounts and identifying revenue opportunities.
• Strong stakeholder management and communication skills.
• Consultative approach to understand client challenges.
• Resilience, commercial awareness and the ability to build credibility over time.
• Coachable and adaptable mindset with ambition to develop your career.
• Experience in training, apprenticeships, technology, SaaS or professional services advantageous.
• Public sector experience (local authorities, NHS, etc.) valuable.

Responsibilities

• Managing and developing an existing portfolio of B2B customers.
• Building relationships with key stakeholders and decision-makers.
• Identifying opportunities to increase revenue and share of wallet within existing accounts.
• Re-engaging dormant customers and rebuilding relationships.
• Running consultative client meetings to understand workforce and training requirements.
• Identifying opportunities across apprenticeship, technology and professional training solutions.
• Developing structured account plans and maintaining a healthy pipeline of growth opportunities.

Skills

Account management

Client relationships

Consultative sales

Stakeholder management

Communication skills

Resilience

Career development

Job description

Client Relationship Manager (Manchester) x4

Client Relationship Manager - Manchester

£38,500 - £40,000 basic + £12,000 - £14,000 OTE

Manchester | Hybrid - 3 days per week in the office

4 positions available

FIND are partnering with one of the UK's leading technology training and workforce development organisations as they continue to grow their Manchester commercial team.

The business partners with organisations across the UK to develop their people through apprenticeships, professional training and digital/technology skills programmes.

We're looking for 4 Client Relationship Managers to join the team, with opportunities across both their Apprenticeship and Commercial divisions.

The Role

This is a relationship-led account management position, not a high-volume new business role.

You'll inherit an existing portfolio of customers and be responsible for developing those relationships, understanding their wider business and workforce challenges, and identifying opportunities to grow the partnership.

You’ll be responsible for:

• Managing and developing an existing portfolio of B2B customers
• Building strong relationships with key stakeholders and decision-makers
• Identifying opportunities to increase revenue and share of wallet within existing accounts
• Re-engaging dormant customers and rebuilding relationships
• Running consultative client meetings to understand workforce, skills and training requirements
• Identifying opportunities across the wider portfolio of apprenticeship, technology and professional training solutions
• Developing structured account plans and maintaining a healthy pipeline of growth opportunities

Who We’re Looking For

We’re looking for commercially minded Account Managers / Client Relationship Managers who genuinely enjoy developing customers over the long term.

You’ll ideally have:

• B2B account management, client relationship or consultative sales experience
• A track record of growing existing accounts and identifying additional revenue opportunities
• Strong stakeholder management and communication skills
• A consultative approach - able to understand a client’s challenges rather than simply sell a product
• Resilience, commercial awareness and the ability to build credibility over time
• A coachable and adaptable mindset with the ambition to continue developing your career

Experience within training, apprenticeships, technology, SaaS or professional services would be advantageous but isn’t essential.

For some of the opportunities, experience selling into the public sector - including local authorities, NHS, blue-light services, higher education or wider government - would also be particularly valuable.

Package & Working Pattern

• £38,500 - £40,000 basic salary
• £12,000 - £14,000 OTE
• Manchester office
• Hybrid working - office based Monday, Tuesday and Thursday
• Established customer portfolio
• Strong career development opportunities within a market-leading organisation

This could be a great opportunity for someone who enjoys the commercial side of sales but is at their best when building relationships, developing accounts and uncovering opportunities within existing customers.