Hybrid Banking Customer Service Advisor

TieTalent; Lisburn; Hybrid; GBP 23,580 - 28,820; Full time

Benefits offered by this job

£25 travel subsidy during training

Cycle to Work Scheme

Workplace Pension

Monthly Wellbeing Webinars

Critical Illness coverage

Job summary

A financial services recruitment firm is seeking a Customer Service Advisor in Lisburn, Northern Ireland. This full-time role involves delivering outstanding service, educating customers on banking options, and ensuring compliant processes. Candidates should have excellent communication skills and experience in customer service. The position offers a competitive salary of £26,200 with additional perks for maintaining a good work-life balance.

Qualifications

• Experience in a customer service environment is required.
• Ability to manage relationships with customers.
• Enjoy applying excellent organizational skills.

Responsibilities

• Provide outstanding customer service at first contact.
• Educate customers about banking services and options.
• Ensure compliance while completing processes and procedures.
• Take proactive actions to deliver good customer outcomes.

Skills

Excellent communication skills

Customer-focused attitude

Time management skills

Good technology skills

Tools

Microsoft Office

Job description

A financial services recruitment firm is seeking a Customer Service Advisor in Lisburn, Northern Ireland. This full-time role involves delivering outstanding service, educating customers on banking options, and ensuring compliant processes. Candidates should have excellent communication skills and experience in customer service. The position offers a competitive salary of £26,200 with additional perks for maintaining a good work-life balance.