Banking Customer Advisor - Proactive Support & Outcomes

TieTalent; Lisburn; On-site; GBP 23,580 - 28,820; Full time

Benefits offered by this job

Savings Discounts

Wellbeing Resources

Workplace Pension

Monthly Awards

Job summary

A leading recruitment agency in Northern Ireland is seeking a Customer Service Advisor to provide excellent customer service and financial guidance. This full-time role involves proactive customer engagement and maintaining strong relationships, ensuring compliance with regulations. Ideal candidates will have prior customer service experience and exceptional communication skills. The position offers a competitive salary and various well-being perks.

Qualifications

• Experience in a customer service environment with relationship management.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.

Responsibilities

• Provide proactive service to help customers meet their financial goals.
• Deliver outstanding customer service at first point of contact.
• Educate customers on various banking service options.

Skills

Customer service experience

Strong organizational skills

Excellent communication skills

Technology skills (Microsoft Office)

Customer-focused attitude

Job description

A leading recruitment agency in Northern Ireland is seeking a Customer Service Advisor to provide excellent customer service and financial guidance. This full-time role involves proactive customer engagement and maintaining strong relationships, ensuring compliance with regulations. Ideal candidates will have prior customer service experience and exceptional communication skills. The position offers a competitive salary and various well-being perks.