Banking Customer Advisor — Personal Finance Guidance

TieTalent; Belfast; On-site; GBP 23,580 - 28,820; Full time

Benefits offered by this job

Savings Discounts

Free Online Classes

Wellbeing Resources

Cycle to Work Scheme

Eyecare voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards

Refer-A-Friend bonus up to £1,200

Monthly Wellbeing Webinars

Job summary

A financial services company in Belfast is hiring a Customer Service Advisor to join their team. This role involves providing exceptional customer service, educating clients on banking options, and resolving any inquiries effectively. Candidates should have customer service experience, excellent communication skills, and technology competencies. The position offers a salary of £26,200 annually and various employee benefits, including a pension scheme and wellbeing resources.

Qualifications

• Ability to manage customer relationships effectively.
• Experience working in a regulatory environment.

Responsibilities

• Provide outstanding customer service and help achieve organizational goals.
• Educate customers on banking options and help them choose the best options.
• Resolve complaints and ensure customer satisfaction.

Skills

Experience in customer service

Excellent communication skills

Strong technology skills

Customer-focused attitude

Tools

Microsoft Office

Job description

A financial services company in Belfast is hiring a Customer Service Advisor to join their team. This role involves providing exceptional customer service, educating clients on banking options, and resolving any inquiries effectively. Candidates should have customer service experience, excellent communication skills, and technology competencies. The position offers a salary of £26,200 annually and various employee benefits, including a pension scheme and wellbeing resources.