Retail Customer Advisor – Lisburn (Bonus & Benefits)

Three UK; Lisburn; On-site; GBP 14,320 - 20,395; Full time

Benefits offered by this job

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days

Job summary

A leading telecommunications company in Lisburn is seeking a Retail Customer Advisor to enhance customer engagement and meet unique needs. This role involves achieving sales targets and providing excellent customer service. Ideal candidates should have a strong passion for customer satisfaction and the ability to work well in teams. Comprehensive training will be provided, ensuring no prior product knowledge is necessary.

Qualifications

• A strong passion for delivering exceptional customer service.
• Ability to work well within a team.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences through innovative products.
• Achieve personal and store Key Performance Indicators (KPIs).
• Provide personalised solutions for customers' enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading telecommunications company in Lisburn is seeking a Retail Customer Advisor to enhance customer engagement and meet unique needs. This role involves achieving sales targets and providing excellent customer service. Ideal candidates should have a strong passion for customer satisfaction and the ability to work well in teams. Comprehensive training will be provided, ensuring no prior product knowledge is necessary.