Financial Services Customer Advisor - Flexible Belfast Role

TieTalent; Dundonald; Hybrid; GBP 26,200; Full time

Benefits offered by this job

£26,200 annual salary

Travel subsidy during training

Savings discounts

Wellbeing resources and support

Workplace pension

Monthly wellbeing webinars

Job summary

A leading recruitment firm is seeking a Customer Service Advisor in Dundonald, Northern Ireland. This role involves providing excellent customer service, educating clients on banking options, and maintaining positive relationships. The ideal candidate will possess communication skills and a customer-focused attitude. This position is full-time with a competitive salary and offers hybrid working conditions.

Qualifications

• Ability to provide outstanding customer service and help customers with their financial goals.
• Detail-oriented with strong organizational skills.
• Experience in a customer service role preferred.

Responsibilities

• Provide proactive and reactive customer service.
• Educate customers on banking options.
• Handle complaints and ensure customer satisfaction.

Skills

Excellent communication skills

Background in a regulatory environment

Good technology skills

Customer focused attitude

Tools

Microsoft Office

Job description

A leading recruitment firm is seeking a Customer Service Advisor in Dundonald, Northern Ireland. This role involves providing excellent customer service, educating clients on banking options, and maintaining positive relationships. The ideal candidate will possess communication skills and a customer-focused attitude. This position is full-time with a competitive salary and offers hybrid working conditions.