HVAC Technical Coordinator

Runnymede Response Ltd; Yateley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A family-run HVAC service provider based in Yateley seeks a highly-skilled HVAC Technical Coordinator. In this new role, you will support the company Director and field engineers, providing technical support for high-quality installations across the Southeast. Essential skills include strong diagnostic abilities, customer service orientation, and a thorough understanding of HVAC systems. The company offers a flexible working schedule and no weekend or on-call work. A F-gas qualification is required.

Benefits

Private Medical Insurance

Flexible working hours

Qualifications

• Proven experience working with a range of Air Conditioning manufacturers and systems.
• Self-motivated and meticulous with a passion for delivering excellent customer service.
• Ability to demonstrate strong diagnostic skills.

Responsibilities

• Provide remote guidance and troubleshoot complex technical queries.
• Assist with ordering new systems and managing warranty claims.
• Undertake basic design work and perform heat loss calculations.
• Lead the company's F-gas compliance management.
• Create RAMS and manage technical documentation.
• Develop excellent client relationships and handle inquiries.
• Conduct site visits for surveys and provide technical assistance.

Skills

Strong diagnostic and problem-solving skills

Excellent customer service

Attention to detail

Computer proficiency with office and job management software

Experience with Air Conditioning systems

Education

F-gas qualification

NVQ

Job description

HVAC Technical Coordinator

Location: Office‑based in Yateley (GU46), with occasional site travel across the Southeast of England.

Salary: £40,000 - £50,000 per annum, depending on experience.

Hours: Core hours 08:00 – 16:00, Monday to Friday. No weekend work, no call‑out rota, and no out‑of‑hours work.

Flexible hours or part‑time (4 days p/w pro‑rat­o) will be considered.

Benefits: Private Medical Insurance

Environment: The chance to work within remarkable residential properties and make a tangible impact on a growing, professional, family‑run business with absolutely no weekend or on‑call work. Uniform (where required) and essential kit/tools provided.

About Us – RunnyMede HVAC

Runnymede HVAC is a Heating, Ventilation and Air Conditioning business operating across London and the Southeast, with our HQ in Yateley, Hampshire. We pride ourselves on offering a professional, quality service with a personal touch. Our flexibility and knowledge have led us to excel in unique and creative cooling installations; from creating “hidden” systems with high‑quality bespoke finishes to specialist temperature and humidity applications such as wine cellars, pantries and humidors.

RunnyMede HVAC is an accredited Daikin D1 installer, and Mitsubishi electric accredited partner although we work with a range of manufacturers and equipment to best suit our client’s requirements.

We are family run but dynamic growing business. It is important to us to have a team of dedicated and well‑supported staff who go the extra mile to deliver the best possible service to our clients.

Our company is professional, evolving and above all, a rewarding place to develop your career.

The Opportunity

Are you a highly‑skilled HVAC Engineer looking to step away from the tools and make a real impact within a dynamic, growing business? We are seeking a proactive and technically sharp HVAC Technical Coordinator to join our team at RunnyMede HVAC.

This is a brand‑new role where you will directly support the company Director and field engineers, shaping our operational efficiency and applying your expertise to prestigious, high‑quality installations and technically challenging projects across the Southeast. You will present strong diagnostic skills and a logical, problem‑solving mindset; we will provide full training on our specific internal methods and processes.

About You

You are a self‑motivated, meticulous, and commercially aware professional with a passion for delivering excellent customer service, strong diagnostic and problem‑solving skills with excellent attention to detail. Proven experience working with a range of Air Conditioning manufacturers and systems (VRV, Multi‑split, Ventilation).

In addition you can demonstrate the following:

• Specific industry qualification (e.g., F‑gas, NVQ).
• Computer proficiency with office and job management software.
• A full UK Driving Licence (mileage paid in accordance with HMRC rates).

Role Key Duties & Responsibilities

• Technical Support: Provide remote guidance and troubleshoot complex technical queries for field engineers.
• Procurement & Logistics: Assist with ordering new systems, parts, and supplies, managing warranty claims and ensuring timely delivery to sites.
• Design & Quotation: Undertake basic design work, assist with complex designs, perform heat loss calculations, and consult with manufacturer technical teams.
• Compliance Leadership: Lead the company's F‑gas compliance management, including engineer logbooks and documentation audits.
• Documentation & H&S: Create RAMS (Risk Assessments and Method Statements), manage technical documentation (O&Ms, commissioning reports), and update CAD technical drawings.
• Customer Relations: Develop excellent client relationships, handling inquiries from the sales stage through the full project lifecycle.
• Site Visits: Conduct surveys, quote, design, and provide on‑site technical assistance as required.