Human Resources Officer

Müller UK & Ireland; Stevenage; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading manufacturing firm in Stevenage seeks a talented HR Advisor to support a dynamic workforce. Collaborating with the Site HR Business Partner, you will ensure an efficient HR service while engaging in recruitment, training, and compliance activities. The ideal candidate will have CIPD Level 5 (or Level 3 with commitment to progress) and experience in operational HR settings such as food production. This position requires strong communication skills and proficiency in HRIS and MS Office tools.

Qualifications

• CIPD Level 5 qualified or Level 3 with progress commitment.
• Proven HR experience in fast-paced environments.
• Strong understanding of employment law fundamentals.
• High accuracy, organization, and professional integrity.
• Data handling and reporting capability.

Responsibilities

• Provide advice and guidance on HR policies.
• Prepare and issue contracts for employees.
• Coordinate end-to-end recruitment activities.
• Deliver induction sessions and training.
• Compile HR data and monthly KPI reports.
• Support employee relations activities.

Skills

HR processes understanding

Excellent IT literacy

Strong numeracy

Clear communication

Proactive approach

Education

CIPD Level 5 qualification

Tools

HRIS platforms

Excel

Word

PowerPoint

Job description

An exciting opportunity has arisen for a talented HR Advisor to join a fast‑paced, people‑focused manufacturing and food production business supplying leading retailers across the UK. Working closely with the Site HR Business Partner, you will play a pivotal role in supporting a large operational workforce and ensuring the delivery of an efficient, consistent, and compliant HR service in a high‑volume, time‑sensitive environment.

Responsibilities

• Provide first‑line advice, coaching and guidance to managers and employees on a wide range of HR policies and procedures.
• Prepare and issue contracts of employment, variations and associated documentation for weekly and salaried employees.
• Coordinate end‑to‑end recruitment activity including interview scheduling, offer letters, onboarding and compliance checks.
• Deliver engaging induction sessions and coordinate "train‑the‑trainer" sessions for agency staff.
• Compile and analyse HR data and monthly KPI reports to identify trends and support management decisions.
• Track and manage probationary reviews, absence triggers, holiday entitlement and other key employment milestones.
• Support employee relations activity including investigation meetings, disciplinary hearings and grievance processes.
• Support learning and development activity including internal functional skills training, MHE certification and health & safety compliance.
• Contribute to continuous improvement by reviewing HR processes, recommending efficiencies and promoting best practice.
• Collaborate closely with agency partners to ensure full compliance with onboarding, right‑to‑work and training standards.
• Support employee engagement initiatives, site events and well‑being campaigns to promote a positive workplace culture.
• Provide advisory support during audits and internal compliance reviews.

Qualifications

• Ideally CIPD Level 5 qualified (or Level 3 with a commitment to progress).
• Proven HR experience in a fast‑paced, operational setting – manufacturing, food production, logistics or FMCG preferred.
• Strong understanding of HR processes and employment law fundamentals.
• Excellent IT literacy including Excel, Word, PowerPoint and HRIS platforms.
• High level of accuracy, organisation and professional integrity.
• Clear and confident communicator with the ability to influence and build credibility across all levels.
• Strong numeracy, data handling and reporting capability.
• Proactive, hands‑on approach with the flexibility to adapt to changing priorities.
• Passionate about people, development and driving a positive employee experience.