Hub Duty Officer: Bookings & Customer Service (Weekends)

The Royal Parks; Acton; On-site; GBP 80,000 - 100,000; Part time

Job summary

A renowned charitable organization in the UK is seeking a Duty Officer for casual work at The Hub in Regents Park. This role involves managing bookings, ensuring smooth operations, and delivering excellent customer service. Candidates should possess IT literacy and strong communication skills. The position offers a salary of £14.88 per hour, 26 days of annual leave, and various benefits including private medical insurance and a pension scheme, all in a picturesque park setting.

Benefits

26 days' annual leave

Pension scheme

Hybrid/agile working options

Private medical insurance

Learning and development opportunities

Cycle-to-work scheme

Qualifications

• Basic numeracy and aptitude for computer-based booking systems.
• Ability to achieve goals without supervision.
• Commitment to exceptional customer service.

Responsibilities

• Assist with day‑to‑day operations of The Hub in Regents Park.
• Manage bookings for facilities and events.
• Open and close The Hub, ensuring safety checks are completed.

Skills

IT literacy

Excellent written communication

Excellent verbal communication

Strong interpersonal skills

Ability to work unsupervised

Job description

A renowned charitable organization in the UK is seeking a Duty Officer for casual work at The Hub in Regents Park. This role involves managing bookings, ensuring smooth operations, and delivering excellent customer service. Candidates should possess IT literacy and strong communication skills. The position offers a salary of £14.88 per hour, 26 days of annual leave, and various benefits including private medical insurance and a pension scheme, all in a picturesque park setting.