HSF Group Volvo Cars Guildford Autocare Technician Apprenticeship

Inspiro Learning; Guildford; On-site; GBP 12,000 - 18,000; Full time

Job summary

A leading automotive training provider in Guildford is seeking a Service Technician apprentice. You will learn hands-on skills in vehicle maintenance and repair, working with conventional and advanced engines. Responsibilities include diagnostics, testing vehicles, and ensuring excellent customer service. Ideal candidates should possess GCSEs in English and Maths, show enthusiasm, and have strong teamwork and communication skills. This role offers exceptional learning opportunities and a pathway to a rewarding automotive career.

Benefits

State-of-the-art training centre

Mentorship from experienced trainers

Brand certifications

Responsibilities

• Use diagnostic equipment to identify vehicle faults.
• Test parts and systems to ensure correct operation.
• Follow checklists for critical vehicle parts examination.
• Carry out comprehensive service and inspection.
• Maintain electronic systems including entertainment.
• Complete accurate paperwork for customers and records.
• Keep a clean and tidy work environment.

Skills

Logic and problem solving

Attention to detail

Teamwork

Strong communication

Customer service

Interest in vehicle engineering

Education

GCSE grades 9 – 4 (A – C) or equivalent in English and Maths

Job description

Employer description

Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.

Volvo Cars’ continued success is the result of a collaborative, diverse and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential.

Job description

The Service department is vital to the success of our business. From right first‑time fixes to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Responsibilities

• Use of diagnostic equipment to identify vehicle faults.
• Testing of parts and systems to ensure correct working.
• Following checklists to ensure all critical parts of vehicles are examined.
• Carrying out bumper to bumper overview, service and inspection.
• Maintenance of electronic systems including on‑board entertainment systems.
• Completion of legible and accurate paperwork for the customers and centre records.
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading‑edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

Training provided

Training will be delivered using a combination of virtual classroom remote learning and face‑to‑face block release weeks at our state‑of‑the‑art training centre in Daventry. Our expert trainers will guide you through the programme using a blend of e‑learning, classroom learning and practical application. In the garage, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

On successful completion you will receive the following

• Level 2 Apprenticeship Standard in Autocare Technician
• Certificate in Automotive Refrigerant Handling
• Level 2 qualification for safe isolation of electric and hybrid vehicles
• Volvo branded certifications as appropriate
• Progression towards Level 3 apprenticeship standard in Light Vehicle Maintenance and Repair

Qualifications required

Minimum entry requirements

• GCSE grades 9 – 4 (A – C) or equivalent in English and Maths.
• In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – C or above in English and Maths.
• ‘Equivalent’ grades include BTEC first diplomas and certificates, OCR Nationals, Key Skills Level 2, NVQs, Essential Skills (Wales), Functional Skills Level 2 and Core Skills (Scotland).
• We accept predicted grades and conditional offers can be made based on predicted grades.

Personal qualities

Desired skills

Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this apprenticeship programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer Service
• Interest in vehicle engineering

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long‑term career, with excellent earning and progression opportunities once you complete your apprenticeship.