HR Systems Analyst

Boots UK; Nottingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare brand is seeking a Salesforce HR Systems Specialist to oversee the optimization and maintenance of Salesforce CRM platforms within the HR function. The ideal candidate will have strong technical expertise in Salesforce, proven project leadership skills, and the ability to collaborate effectively with stakeholders. The role offers a range of rewards, including a retirement savings plan and generous employee discounts, with a strong focus on improving user experience.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay

Flexible benefits scheme

24/7 counselling and support

Qualifications

• Experience working with Salesforce CRM in a back-end capacity.
• Experience leading large projects and collaborating with stakeholders.
• Strong understanding of system processes and technical changes.

Responsibilities

• Optimize and maintain Salesforce CRM platforms across the HR function.
• Collaborate with stakeholders to understand needs and align with roadmap.
• Drive continuous improvements and system enhancements.

Skills

Salesforce CRM expertise

Project leadership

Data interpretation

Communication skills

User experience optimization

Tools

Salesforce developer tools

Power BI

Tableau

Power Automate

Job description

Contract: Permanent

Location: Nottingham HO based

Recruitment Partner: Anastasia Walker

What you'll be doing

As the Salesforce HR Systems Specialist, you will be responsible for the optimisation and maintenance of our Salesforce CRM platforms across our HR function. This role will work closely with internal stakeholders to understand their vision and our external technology partners to enhance performance and drive forward key items on roadmaps. You will drive continuous improvement, identify system enhancements, and enable automation across various teams. You will help shape the future of HR systems at Boots with user experience at the heart of your vision. Reporting into the HR Systems Manager, you will:

Responsibilities

• Optimize and maintain Salesforce CRM platforms across the HR function.
• Collaborate with internal stakeholders to understand needs and align with roadmap items.
• Identify and implement continuous improvements, enhancements, and automation.
• Own the user experience and contribute to shaping the future of HR systems at Boots.
• Report to the HR Systems Manager.

What you'll need to have (our must-haves)

• Experience working with Salesforce CRM in a back-end capacity or developer level, with strong technical expertise.
• Experience leading large projects and collaborating with multiple stakeholders, including director-level.
• Experience interpreting system data using flows, integrations, and automation.
• Strong understanding of system processes and the ability to communicate technical changes clearly to different audiences.
• Ability to interpret data to identify trends and improvement opportunities with a strong background in data interpretation.

A Bit About You

• You're a curious individual with a continuous improvement mindset and a drive to optimise the user experience.
• You're independently minded with initiative-led experience, able to manage your own time and projects effectively.
• Excellent stakeholder management skills with a collaborative approach; comfortable working in a team or independently.
• You drive your own learning and are motivated by exploring the art of the possible.

It would be great if you also have

• Experience or familiarity with Salesforce developer tools is desirable but not required (e.g., designing Apex classes and APIs).
• Experience managing or influencing supplier roadmaps and working with vendors to explore new functionality.
• High proficiency across reporting tools such as Power BI, Tableau, or Oracle is desirable but not required.
• Familiarity with HR tech landscape is desirable but not required.
• Experience working within a systems or technology function in a large organisation.
• Power Automate proficiency.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only.

About The Boots Group

The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries – including the UK, Ireland, Thailand and Mexico. The Boots Group brands – including Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare – are trusted and well recognised healthcare and beauty businesses, serving millions of customers and patients every day in communities around the world. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

We hope to hear from you soon.

Be brilliant with Boots.