HR Operations Adviser, French Speaker Liverpool, Speke

CSL Plasma; Liverpool; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global health organization based in Liverpool is seeking an HR Operations Adviser who speaks French to provide high-quality HR support across EMEA. This role requires managing HR processes, acting as a point of contact for queries, and ensuring data accuracy in a hybrid work environment. Ideal candidates will have experience in HR operations, strong attention to detail, and excellent communication skills. This position offers a collaborative work culture focused on employee success and process improvement.

Benefits

Competitive salary

Employee development opportunities

Health insurance benefits

Qualifications

• Experience in HR Operations, HR Administration, or similar roles.
• Strong attention to detail with a track record of accurate data entry.
• Proven ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Manage core HR processes across the employee lifecycle.
• Act as first point of contact for HR queries from employees.
• Maintain HR systems ensuring data accuracy and confidentiality.

Skills

Attention to detail

Communication skills

Customer-focused mindset

Confidentiality and GDPR knowledge

Problem-solving

French language fluency

Tools

Workday

ServiceNow

Job description

HR Operations Adviser, French Speaker Liverpool, Speke CSL Plasma•Liverpool, England, UK

This is an exciting opportunity to be part of a collaborative and forward-thinking HR Service Centre team supporting our employees across EMEA and beyond. As a key member of our HR Operations function you’ll work closely with colleagues across regions to deliver a high-quality consistent HR experience that underpins every stage of the employee journey.

Reporting to the Associate Director HRSC EMEA you’ll play a hands‑on role in delivering operational HR support partnering with our global HR teams to ensure our processes are effective, compliant and employee‑focused.

In this French‑speaking HR Operations Adviser role you’ll also support our French‑speaking employees and ensure they receive timely and accurate assistance tailored to their local context, helping us deliver a truly inclusive and responsive HR service.

About You:

You are a proactive problem‑solver who thrives in a collaborative environment. You ask the right questions to understand the bigger picture and take initiative to deliver scalable, sustainable solutions that support business growth.

Detail‑oriented and process‑mindful you’re always looking for ways to simplify, streamline and enhance the employee and candidate experience. You’re motivated by continuous improvement and take pride in executing both immediate tasks and longer‑term projects with care and consistency.

You are a team player who builds trusted relationships across HR and the wider business. You enjoy working with others to drive operational excellence and contribute meaningfully to team success.

You understand the importance of accurate data and handle sensitive information with the utmost confidentiality. You are confident navigating HR systems and enjoy using technology to improve the way we work.

You take pride in delivering a high‑quality service to employees and managers and you see each interaction as an opportunity to support, solve and add value.

You remain calm under pressure and adapt quickly as priorities shift in a fast‑paced environment.

You take ownership of your work, follow through on commitments and are motivated to get things right the first time.

Responsibilities Include:

• Managing core HR processes across the employee lifecycle, including onboarding, changes to employment and off‑boarding, ensuring timely, accurate and compliant execution.
• Acting as a first point of contact for HR queries from employees and managers, providing clear and friendly guidance in line with policies and procedures.
• Maintaining HR systems and records, ensuring data is accurate, up‑to‑date and handled with confidentiality and care.
• Partnering with Centres of Expertise (CoEs) such as Talent Acquisition, Reward and Employee Relations to deliver seamless employee experiences.
• Identifying opportunities to improve processes, reduce manual effort and increase efficiency, working with colleagues to implement improvements.
• Supporting audits and compliance requirements by ensuring documentation and records meet internal standards and external legal/regulatory obligations.
• Providing operational support for cyclical HR activities such as performance reviews, pay reviews, contract renewals and policy roll‑outs.
• Producing HR reports and insights using data to support decision‑making and monitor service levels and compliance.
• Championing best practice in HR administration, helping to drive consistency and quality across the HR Service Centre.
• Collaborating with colleagues across regions and functions, contributing to shared goals and team success.

Skills & Experience:

• Experience in HR Operations, HR Administration or other administration role.
• Strong attention to detail with a track record of accurate data entry and documentation.
• Experience working with HR systems and CRM systems (e.g. Workday, ServiceNow).
• Proven ability to manage multiple priorities, meet deadlines and work effectively in a fast‑paced environment.
• Excellent communication skills; able to explain processes clearly and professionally both verbally and in writing.
• Strong understanding of confidentiality, GDPR and handling of employee data.
• A customer‑focused mindset with a commitment to delivering excellent service to employees and stakeholders.
• French language speaker.

This position is hybrid; working 3 days in the office, 2 days working from home.

This role is based out of our HR Service Centre Speke Liverpool.

About CSL Seqirus

CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state‑of‑the‑art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg‑cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.

Our Benefits

CSL Seqirus is committed to attracting and retaining world‑class employees who are valued for their contributions to achieving business objectives. Learn more about some of the benefits you can participate in when you join CSL Seqirus.

Required Experience: Unclear Seniority

Key Skills Acting, Anti Money Laundering, Electrical Designing, Marketing & Promotions, Dsp, Immigration

Employment Type : Full‑Time

Experience: years

Vacancy: 1