HR Officer

Ace Academics Consultancy; Wolverhampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

An education consultancy in Wolverhampton is seeking a proactive Human Resources Officer to deliver high-quality HR services in a fast-paced college environment. The role involves managing employee relations, leading recruitment processes, and upholding compliance with UK employment law. Candidates must have strong HR experience, solid understanding of recruitment, and ability to handle complex ER cases. This position offers an immediate start and the opportunity to make a significant impact within the organization.

Qualifications

• HR experience in a high‑volume, deadline‑driven environment.
• Strong working knowledge of UK employment law and practical HR best practices.
• Confident handling complex ER issues and advising managers.

Responsibilities

• Manage employee relations casework including disciplinary and grievance issues.
• Oversee end-to-end recruitment processes ensuring a strong candidate experience.
• Lead absence management, health reviews, and Occupational Health referrals.

Skills

UK employment law awareness

Employee relations management

Recruitment process control

Clear communication skills

IT skills (Outlook, Word, Excel, PowerPoint)

Education

CIPD qualified or equivalent

Job description

Human Resources Officer (College Education Sector)

We're recruiting a Human Resources Officer to deliver a proactive, high-quality HR service in a fast-paced education college environment. You'll work closely with managers to support the people agenda, ensuring HR processes are compliant, consistent, and commercially sensible—while helping the organisation deliver its wider HR strategy.

The role

You'll provide hands‑on support across the full HR lifecycle, with a strong focus on employee relations, recruitment, and absence management. This is an operational, high‑volume role for someone who enjoys variety, pace, and making things happen.

Key responsibilities 🧩

• Own and support employee relations (ER) casework end‑to‑end: disciplinaries, grievances, capability, investigations and appeals
• Draft sharp, compliant ER paperwork ✍️ — invites, outcome letters, warnings, meeting notes and all formal correspondence
• Coach managers on the best route: informal resolution where possible, and clear guidance on when a matter needs to go formal
• Build robust hearing packs 📁 — witness statements, evidence bundles and supporting documents (including for external claims/tribunals where needed)
• Run end‑to‑end recruitment: keep candidate experience strong and deliver agreed recruitment SLAs
• Liaise with agencies/advertisers to secure quality attraction at competitive cost
• Support interviews/assessments ✅ — administer tests where required, ensure process compliance, and coordinate feedback to candidates/managers
• Lead absence management: health review meetings, early intervention, and timely Occupational Health referrals
• Keep HR audit‑ready at all times (contracts, references, right to work, qualifications, and HR records for inspection readiness)
• Maintain accurate HR system records across starters, leavers, changes, sickness, ER and training
• Get involved in wider HR projects, initiatives, and manager briefings/training as needed

What we're looking for 🔎

• HR experience in a high‑volume, deadline‑driven environment
• Strong working knowledge of UK employment law and practical HR best practice
• Confident handling complex ER and advising managers with clarity and credibility
• Solid end‑to‑end recruitment experience, with strong process control and candidate communication
• Experience managing absence processes, including Occupational Health coordination
• Excellent written skills — able to produce clear, accurate, legally compliant HR documentation
• Strong IT skills (Outlook, Word, Excel, PowerPoint) and confidence using HR systems
• Organised, professional and discreet — able to juggle priorities and work independently

Qualifications & compliance

• CIPD qualified / graduate qualified (or willing to work towards)
• This role is subject to an Enhanced DBS and safeguarding requirements

Apply with your CV to be considered or contact us anytime. The role is to start immediately.