HR Officer

Spitalfields Crypt Trust; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A charity organization in Greater London seeks an experienced HR Manager to deliver comprehensive HR support covering recruitment, onboarding, training, and employee relations. The ideal candidate will have CIPD level 5 qualification and substantial HR management experience. Responsibilities include managing recruitment processes, overseeing volunteer administration, and supporting employee relations while ensuring policy compliance and a positive organizational culture.

Qualifications

• 3+ years of demonstrable HR management experience, preferably in a small organisation or NFP.
• Experience working across multiple sites.
• Ability to maintain confidentiality.

Responsibilities

• Manage end-to-end recruitment processes across teams.
• Oversee volunteer recruitment and onboarding.
• Support employee relations and HR policy development.

Skills

Generalist HR management experience

Excellent communication skills

Presentation and report-writing skills

Education

CIPD-qualified to level 5

Job description

Overview

The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and training providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.

Responsibilities

• Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing
• Oversight of SCT\'s volunteer recruitment, onboarding, training and administration in collaboration with SCT\'s manager
• Working closely with SCT\'s outsourced HR support
• Providing SCT managers with guidance on volunteer recruitment and any management issues
• Implementing, maintaining and reviewing an annual training plan for all employees
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation
• Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters
• Working with SCT\'s Business Operations Manager to ensure accurate information is provided to SCT\'s outsourced payroll administrators to ensure accuracy of all relevant information
• Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation
• Working closely with SCT\'s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures

Qualifications

• CIPD-qualified to level 5; significant HR management experience will also be considered
• 3+ years demonstrable generalist HR management experience or similar role types - ideally in a small organisation or NFP
• Demonstrable experience of working across multiple sites
• Excellent communication skills both written and in person with the ability to adapt to a range of audiences
• Experience of presenting materials and report-writing to a range of audiences

Personal Qualities

• Professional demeanour
• Ability to maintain confidentiality in all matters
• Meticulous attention to detail across a range of competing demands
• Ability to align with organisational values and promote the organisation\'s vision and ethos
• Commitment to working in an inclusive, person-centred and trauma-informed environment

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.