HR Generalist

PTW; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading QA and localization firm, based in Kings Cross, is seeking an HR Generalist to enhance employee experience. This role involves managing administrative HR tasks, supporting employee relations, and ensuring compliance with policies. With 2-3 years of HR experience required, the ideal candidate will possess strong knowledge of HR practices and excellent communication skills. Benefits include competitive remuneration, flexible working options, and access to onsite amenities like a gym and café.

Benefits

Competitive remuneration

Flexible working

Employee wellbeing programme

Onsite amenities including gym and café

Qualifications

• Experience in HR practices and related employment laws.
• Ability to handle confidential information with discretion.
• Capability to work independently and in teams.

Responsibilities

• Handle administrative tasks for employee life cycle.
• Provide HR advisory service to employees.
• Maintain relationships with the management team.

Skills

CIPD – Level 3 desirable

Strong knowledge of HR practices, employment laws, and regulations

Excellent interpersonal and communication skills

Strong problem-solving and conflict-resolution skills

Proficiency in HR software and Microsoft Office Suite

Strong organisational and time management skills

Education

2-3 years of experience in human resources or within a similar role

Job description

Are you a passionate and driven HR professional looking to make a meaningful impact? Here at PTW we are looking for someone to come and join our dynamic team as an HR Generalist.

As a HR Generalist you are focused on what people need and support on a great employee experience. You are responsible for administrative, help with important functions such as onboarding, employee relations, Company policies, compensation, engagement and training in a fast-paced environment.

This role supports the HR department in ensuring smooth and efficient business operations and contributes to the development of HR policies and procedures.

Duties and Responsibilities

• Handle all administrative tasks for the employee life cycle, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance.
• Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organisational change, and all other employee-relations matters
• Establishing and maintaining good relationships with the management team while providing guidance and support to managers on HR-related matters.
• In partnership with Managers, oversea and manage all employment law related matters including complex investigations.
• Ensure accurate and timely guidance and advice is issued to all, ensuring it is in line with the Company policies and procedures.
• Proactively address and resolve employee relations issues, while upholding a positive work environment.
• Supporting the onboarding of successful candidates including contractual documentation, Right to Work verification and inductions
• Support the performance appraisal process by assisting with reviewing performance standards and monitoring evaluations.
• Provide guidance to managers on performance improvement plans and employee development.
• Advise and coach managers on company policies and processes, ensuring that managers are complying to the policies in place.
• Assist in developing and executing personnel procedures and policies and provide guidance and interpretation for business operations.
• Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company
• Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.
• Be the primary backup for payroll processing, including updates.
• Champion a positive and inclusive work environment through employee engagement initiatives.
• Stay informed about changes to employment legislation ensuring we are complying with national regulations and applicable employment laws. Taking action to update policies and procedures when necessary.

Requirements

2-3 years of experience in human resources or within a similar role.

Skills

• CIPD – Level 3 desirable

• Strong knowledge of HR practices, employment laws, and regulations.

• Excellent interpersonal and communication skills.

• Ability to handle confidential information with discretion.

• Strong problem-solving and conflict-resolution skills.

• Proficiency in HR software and Microsoft Office Suite.

• Ability to work on independently as well as being a team player.

• Strong organisational and time management skills.

Benefits

Competitive remuneration, holidays, flexible working and regular team socials.

A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme.

Brand new studios based in Kings Cross. Onsite amenities include a gym, café, pub and transport to and from Kings Cross station.

We currently operate a hybrid model of office and remote working.

Check us out at PTW | Leading QA, Art, Localization & Player Support Company