Engagement Manager – SuccessFactors
As our HR technology practice continues to grow, we are seeking talented individuals with experience of SuccessFactors implementations. This is a high‑profile role within the team, requiring a balance of business development / sales origination and client delivery, including deep solution/configuration experience across Employee Central.
Responsibilities
- Lead the delivery of high quality SuccessFactors deployment projects.
- Provide specialist SuccessFactors advice and work closely with client leads to optimise processes and maximise the benefits of SuccessFactors, through optimal solution design and configuration.
- Advise clients on the transformational aspects of SuccessFactors in relation to HR operating model, service delivery and relevant HR process execution, e.g. Employee Central, Onboarding, Absence Management, Payroll, Offboarding etc.
- Contribute to business development and sales initiatives including bid, proposal and contract/commercial negotiations with our SuccessFactors clients.
- Lead the growth of the HR practice through sharing knowledge, developing thought leadership and supporting the career aspirations of team members.
- Advise on technical integration of the SuccessFactors application with other client and 3rd‑party applications such as payroll, benefits and finance systems.
- Advise on data migration and data integrity as part of the deployment engagement.
- Lead the implementation of SuccessFactors programmes for our clients.
- Experience integrating SuccessFactors with ecosystem partners, such as phenom, eightfold.ai, or others.
Qualifications
- Proven experience successfully delivering SuccessFactors programmes for 5+ end‑to‑end deliveries.
- Advanced functional understanding of SuccessFactors product, including configuration experience of Employee Central and other modules.
- Experience in HR leading transformation projects, leading workstreams and managing teams, having held Delivery, Functional or Team Lead roles for 5+ end‑to‑end deliveries.
- Demonstrable knowledge of HR processes, and how they map to all key SuccessFactors modules - hire to retire. Additionally with newer HR processes/capabilities in skills and AI.
- Excellent stakeholder management skills, owning key client leadership relationships during previous deliveries.
- Comfortable with agile and waterfall methods of working, including leveraging SAP tools/accelerators to support deliveries. Preferably with awareness and experience using non‑SAP tools to streamline delivery. For example, configuration, data migration.
- Excellent documentation, reporting and presentation skills.
- Well‑developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information.
- Experience in a functional and/or technical role in a business or systems delivery environment, preferably in the HR sector, experienced solution architecting including all technical aspects - environments, data, integration, module phasing, reporting/analytics cut‑over and go‑live planning.
- Experience producing project deliverables (business requirements, functional specs, configuration document, process flows, use cases, requirements traceability matrices etc.).
- Ability to effectively transfer knowledge and flex the approach according to the situation.
- Ability to learn technology quickly through instruction and experience.
- Proven ability to collaborate and build strong relationships with varying team members.
- Strong functional knowledge of HR, Recruitment (incl. Onboarding), Payroll, Time Tracking, Talent hub, Performance and Talent or Case Management business applications an advantage.
- Experience as a configuration expert and/or project manager of enterprise software deployments.
- Travel required (up to 80%).
- Educated to degree level.
SuccessFactors Certifications
- To be listed by the applicant.