HR Advisor (Employee Absence)

ISR Recruitment Ltd; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking an HR Advisor (Employee Absence) for a 6-month contract in Stockley Park, Uxbridge. This role involves managing employee absences, addressing HR-related inquiries, and maintaining HR data using systems like Workday and ServiceNow. Candidates should have experience in HR operations, excellent stakeholder management skills, and a detail-oriented approach. The position offers £23 per hour (PAYE) or £30 per hour (via Umbrella) with a focus on delivering high-quality HR services.

Qualifications

• Strong background in HR Shared Services or HR Operations.
• Experience using case management tools and HR Systems.
• Confident handling sensitive employee data.

Responsibilities

• Analyse and answer HR-related queries.
• Maintain and administer HR data in Workday.
• Interpret and explain HR policies and laws.

Skills

HR Shared Services experience

Case management tools experience

Managing employee absence

Knowledge of HR policies

Stakeholder management

Advanced Microsoft Excel skills

Education

HR qualification (CIPD or equivalent)

Tools

ServiceNow

Workday

Job description

• HR Advisor (Employee Absence)
• 6-month contract initially
• £23 per hour (PAYE) or £30 per hour (via Umbrella)
• x3 days in Stockley Park, Uxbridge, West London

The Opportunity

We are seeking an experienced HR Shared Services Specialist to join a fast‑paced, global HR Shared Services function based in Stockley Park, Uxbridge. You will join an established team responsible for the day‑to‑day management of employee absences and general HR‑related inquiries.

The role will also occasionally provide support to other teams and global regions where you will help to manage individual cases and engage internal stakeholders (Management, Legal, Employee Relations, Human Resources, Payroll, Finance, etc.) as and when required.

We are looking for a candidate who is enthusiastic about their career in Human Resources, enjoys helping employees find answers to their HR related questions, and is interested in continuing to build upon their knowledge across all HR functions.

Candidates must be team and detail orientated, flexible with continuous process and system changes, possess a problem‑solving mindset and thrive in structured, process‑driven environments, enjoy problem‑solving and take pride in delivering high‑quality service while maintaining confidentiality and attention to detail at all times.

Skills and Experience

Essential:

• Strong background in HR Shared Services or HR Operations
• Experience using case management tools (especially ServiceNow) and experience in using HR Systems especially Workday
• Experience managing employee absence and advising colleagues accordingly
• Knowledge of HR policies, employment legislation and HR operational processes
• Strong stakeholder management and excellent customer service skills
• Confident handling sensitive and confidential employee data
• Advanced Microsoft Office skills, particularly Excel (pivot tables, VLOOKUPs preferred)

Desirable:

• HR qualification (CIPD or equivalent)
• Bilingual in a major European language (written and spoken)
• Experience supporting HR operations in a multinational or EMEA environment

Role and Responsibilities

• Responsible for analysing and answering HR‑related queries and acts as liaison with contacts including local HR, COEs and other key stakeholders
• Verify and/or validate employee information related to absence and termination status and process applicable changes in an accurate and timely manner
• Proactively maintain and administer accurate and timely HR data in the global HR System (Workday); input, update and reconcile data as required to ensure information is current and accurate.
• Interpret and explain company policies, procedures, laws, standards and regulations and advise managers and employees on the interaction of leave laws with paid time off, workers' compensation, and short‑term and long‑term disability benefits
• Maintain complete and accurate records of internal Leave of Absence (LOA) requests in accordance with specified legal requirements and documentation of best practices
• Provide support for a range of HR administrative processes supporting the employee life cycle
• Contribute to the on‑going development of the HR knowledge base to help employees quickly and easily find an answer to their questions via self‑service
• Ability to prioritise workload to complete assigned deliverables within the allocated timeline

Applications

Please contact Edward Laing here at ISR to learn more about working as a HR Advisor for Employee Absence and Exit Management for employees across the European region?