HR Advisor

Bionic Services Ltd; Luton; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading HR consultancy in Luton is searching for an experienced HR Advisor to oversee employee relations matters and drive policy improvements. You will provide advice to managers, support engagement initiatives, and utilize data insights to enhance employee experience. Ideal candidates will possess or be working towards CIPD Level 5, have knowledge of UK employment law, and demonstrate excellent communication skills. This role also offers extensive benefits including flexible working arrangements and healthcare support.

Benefits

Private healthcare cover

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Solid knowledge of UK employment law and HR best practice.
• Real experience promoting Equality, Diversity and Inclusion in practice.

Responsibilities

• Give practical advice on employee relations matters.
• Support engagement surveys and action planning.
• Help keep policies up to date with legislation.

Skills

Experience in HR Advisory role with strong ER focus

Excellent communication and influencing skills

Strong analytical skills

Confidence managing complex cases

Calm under pressure

Education

CIPD Level 5 (or working towards Level 7) or equivalent experience

Tools

HR systems

Microsoft Office tools

Job description

What You’ll Do

• Employee Relations
  • Give practical, trusted advice on people matters, always aiming for fair and consistent outcomes.
  • Lead and support casework including disciplinary, grievance, absence, and capability.
  • Coach and upskill managers so they feel confident handling issues the right way.
  • Keep accurate, confidential ER records in line with policy and legislation.
  • Spot trends from ER cases and help the People team address root causes early.
  • Review and shape policies so they’re clear, fair, and reflect how we work at Bionic.
  • Champion Equality, Diversity and Inclusion across everything we do.
  • Support our commitment to health, safety, and wellbeing by working with Property and managers to keep our workplaces safe.
• Employee Experience and Engagement
  • Be a voice for colleagues by supporting engagement surveys, focus groups, and action planning.
  • Partner with managers to turn feedback into positive change in their teams.
  • Help run wellbeing, recognition, and inclusion activities that make Bionic a great place to work.
  • Support internal campaigns that bring our values and people initiatives to life.
  • Get involved in projects focused on culture, inclusion, and continuous improvement.
• HR Advice and Policy
  • Give clear, consistent advice on policies and processes across the business.
  • Help keep our policies up to date with legislation and best practice.
  • Support people-related change projects, including restructures and consultations, making sure colleagues are treated with respect throughout.
• Data, Insights and Improvement
  • Use people data to spot trends and share insights that improve the colleague experience.
  • Review outcomes and feedback from ER cases to drive learning and prevention.

About You

You’ll need to bring:

• CIPD Level 5 (or working towards Level 7) or equivalent experience.
• Experience in a busy HR Advisory role with strong ER focus.
• Solid knowledge of UK employment law and HR best practice.
• Confidence managing complex and sensitive cases.
• Real experience promoting EDI in how you work and advise.
• Excellent communication and influencing skills.
• A coaching mindset and the ability to build trust quickly.
• Strong analytical skills, able to turn data into actions.
• Calm under pressure, organised, and discreet.
• Confident using HR systems and Microsoft Office tools.

Even better if you have:

• Experience in a fast-paced sales or contact centre environment.
• Hands‑on experience running engagement or wellbeing initiatives.
• Exposure to culture or change management projects.

About Bionic Group

Bionic has 560 colleagues working across three office locations and four businesses; Bionic - London, Bionic Outbound – Luton, Think Business Loans – Chelmsford, and Smart – Field based agents.

Working at Bionic means you have many opportunities to advance your career, with incredible progression, recognition, and reward.

Benefits

Enhance your health & wellbeing 🌱

• Private healthcare cover
• Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
• Eyecare scheme

Taking time away from work 🏖️

• 25 days annual leave plus the 8 UK bank holidays, increasing with tenure
• 1 paid family/religious day of leave per year - following successful probation period
• 1 paid charity volunteering day per year
• Option to buy/sell up to an additional 3 days leave per year

Family matters: for the special moments 🏠

• Enhanced maternity, paternity or shared parental leave
• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service

Flexible working options & a hybrid work approach

Financial wellbeing 💸

• Auto‑enrolled salary sacrifice pension scheme
• Life assurance
• Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
• Cycle to work scheme

Recognition 🌟

• Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
• Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
• Long service awards